I am a student at ITT Technical Institute, and none of my instructors have even dealt with this problem, so I hope one of you can help:
I setup my Chiropractor's private office PC with an administrator password so that her employees would not have ANY access, using 1234 as a temporary one until she figured out what she wanted it to be. But then when we rebooted so I could show her how to log in, it would not accept the 1234 password. I know there are several downloads from off of this page that apply to resetting the password, but does this apply to not being able to get into it AT ALL? The admin was the only user I set up, so this is a MAJOR issue and needs to be handled immediately. All of her patient files are on there and without access, she is.......DOOMED!!!! Three questions - Why did that happen, is there a backdoor, and how do I reset the password to blank without being able to log on at all? Thanks.