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2000 Pro administrator password won't work

Posted on 2004-09-01
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Last Modified: 2010-04-11
I am a student at ITT Technical Institute, and none of my instructors have even dealt with this problem, so I hope one of you can help:

I setup my Chiropractor's private office PC with an administrator password so that her employees would not have ANY access, using 1234 as a temporary one until she figured out what she wanted it to be.  But then when we rebooted so I could show her how to log in, it would not accept the 1234 password. I know there are several downloads from off of this page that apply to resetting the password, but does this apply to not being able to get into it AT ALL?  The admin was the only user I set up, so this is a MAJOR issue and needs to be handled immediately. All of her patient files are on there and without access, she is.......DOOMED!!!! Three questions - Why did that happen, is there a backdoor, and how do I reset the password to blank without being able to log on at all?  Thanks.
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Question by:klittle13
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dis1931 earned 500 total points
ID: 11959360
You can use..this disk...it should work to blank your admin password
http://home.eunet.no/~pnordahl/ntpasswd/bootdisk.html
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by:dis1931
ID: 11959363
Why did this happen, no sure maybe just mistyped it at first, maybe you had num lock on or off for part of it...not sure...But you should be able to reset with that disk just burn to CD or floppy and boot up to it and follow the directions.

Dis
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by:klittle13
ID: 11959723
I didn't mistype it because it prompts for the password TWICE when changing it, and I have tried num lock on/off. I tried 123, 234, 1225, 1235, and about thirty other combos.   I have downloaded the bootdisk and will try to use it tomorrow and will post results. Thanks for your help.
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by:dis1931
ID: 11959759
Hope it works.  I've never had it fail...it should blank the admin password..
Dis
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by:klittle13
ID: 12028578
Well, I treid it, but it just gave me a "boot failed: please insert another disk."  SO I ended up hacking in to DOS and deleting the SAM file, and it worked!!!! Who would've thunk it? Oh wait, that's right....ME!!!!!  I would still like to know how to make that disk work though.
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