Windows 2000 Freezes Screens and Can't Shut Down
Posted on 2004-09-01
I'm running Windows 2000 on a Pentium II, 500 mhz, 256K RAM (one chip only), with a 10GB HD. This is my work computer. We have 5 computers that are configured peer-to-peer, just so we can share files. The "network" person is off on maternity leave, so I had to fend for myself (actually I probably know more than her, which is very little). When I started working here a few months ago, my computer was horrendous--I reformatted it and installed Win2K. I had a problem with connecting up to the other computers, but I managed to figure out how to print my docs on the shared printers. In anticipation for her return, I tried, once again, to be recognized by the workgroup so I can share files. I finally got it to work, but in the process, accidently deleted my default printer icon. I tried to get it back, because it was a simple procedure--but it didn't work. I tried more and I guess I went too deep and ended up with a big problem on my hands.
1. I can't print off the shared printers.
2. I am part of the workgroup (they see me), but when I or anyone else puts files in my shared folder, they don't show up.
3. I can ping the other computers.
4. When I try to open "Network Places" or "Adobe Acrobat 5.0" the screen freezes up, turns gray in the window, and stays there. When I move my cursor over the window, it turns into the busy hour-glass, but when I move it outside the frozen window, it turns in to the regular arrow cursor. Today, this problem happened when I ran a "Search" and when I ran "Internet Explorer." I fear it is getting worse.
5. When I hit ctrl-alt-del, sometimes it will let me end program, but sometimes it gives me this error message: "This program cannot be closed. If it is being debugged, please resume it or close the debugger first." Then it stays there.
6. In most cases, my desktop disappears, but I can reload it through the Task Manager, New Task function.
7. When desktop is back I can do word processing, browse the web (until today)--all with the frozen gray windows in the background.
8. Ultimately, I have to manually shut down the computer by holding down the power switch. I shutdown as many programs as I can through the Task Manager, but then I have to hit the switch.
9. When I hit the switch and am holding it down to power off, I get this messsage: "System Standby Failed: The device driver for the Communications Port (Com 1) device is preventing the machine from entering stand by. Please close all application and try again. If the problem persists, you may need to update this driver."
10. I've been reading questions in experts-exchange and have been researching microsoft's knowledge bases--it appeared that I had a RAM problem, which made sense, because I had recently installed extra RAM; it increased my RAM to 261MB. It worked fine, faster, but then I started getting these problems, so it made sense to me that I had installed incompatible RAM. I bought new RAM, compatible with the computer, and got a 256MG RAM.
I'm trying to make a good impression in my new job, and all I've done is show how inept I am. The bottom line is that my productivity is extremely low; my bosses are wondering when I'm going to have my reports ready, etc. etc. Everyone else' machine is OK, so it's my problem that I created for myself. Please help. Mahalo!