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Force outlook to load the form

Posted on 2004-09-02
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Last Modified: 2010-04-08
How should i resolve the form cache problem besides deleting the form cache everytime I can't open the form?
Sometime user have no problem opening the outlook form, yet sometimes when they open the form, they get the message
'Form could not be displayed. Please contact your administrator.'. Each time I deployed my program, I update my form versioning. Yet, the user still bump to this message occasionally. Please advise
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Question by:jacyline
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sunray_2003 earned 250 total points
ID: 11962100
Couple of questions

a) What version of outlook you have problem in ?

b) What operating system ?

c) Does this user alone got an issue ?

Looks to me there could be several reasons for it . One such example is here

OL2000: Failure When Opening a Form on Windows NT 4.0 and WINNT Terminal Server
http://support.microsoft.com/default.aspx?kbid=249965

So the answer to my above questions might give us a better idea though there could be other questions ..

Have you tried to update your outlook going to http://officeupdate.microsoft.com ?

SR
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