I'm trying to help my customer hook up their HP ML360 G3 server running on Redhat Linux ES 3.0 to a SLR100 tape device. I have all the SCSI options enabled in my kernel but still could not detect the tape device; "cat /proc/scsi/scsi" does not show tape device.
A call to the tech support guy told me that RAID controllers normally have difficulty connecting to tape devices. And i'm using the "Smart Array 6402/128" which is built into the server. However, my customer claims that his HP DL760 G2 server running on Win2k with the same built-in SCSI card could detect the SLR100. I'm wondering whether what the tech guy said is true? Or does Win2k allow RAID Controllers to function differently? Can anyone help me please?