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Outlook Express Crashes

Posted on 2004-09-02
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Last Modified: 2010-04-08
I was using Outlook Express 6.0 with no problems for a few months with no problems whatsoever. Several weeks ago, it started crashing (with msimm error messages) a few times a day. Based on some advice, I removed 6.0 and went back to a fresh install of OE5. Unfortunately it's made no difference. Some more symptoms...when it crashes, I can re-open it, but the inbox will not open "due to low disk space or low memory" The other boxes will open although OE won't send or receive mail. I have to reboot to get it to work properly again. FWIW, I'm running Win98 with 312K of RAM and plenty of room on my HD.
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Question by:Jalco
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sunray_2003 earned 500 total points
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Can you give us any error message when it crashes ?

Make sure to update OE 5 going to windowsupdate.microsoft.com and check if that helps

Scan for virus thoroughly in your system

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by:sunray_2003
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Check if this helps

OLEXP: Error Message: Msimn.exe Has Generated Errors and Will Be Closed by Windows
http://support.microsoft.com/default.aspx?scid=kb;en-us;258034

Try also opening OE in safe mode and see if that helps
start --> run --> msimn.exe  /safe
then go to tools --> options --> maintainence --> store folder and check the path
close OE
go to that path and backup all DBX files.

Then reinstall OE and import them to see if that helps

For low disk space look at this

OLEXP: Error Messages Suggest Low Disk Space or Low Memory as Reason You Cannot Send Message
http://support.microsoft.com/default.aspx?scid=kb;en-us;299467


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by:deepthiji
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by:slink9
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Run a virus scan and spyware scan.  Also do a three finger salute (CTRL-ALT-DEL) and end task on everything other than Explorer and Systray and then run OE.  I believe you are running into a resource shortage.
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