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Why cant I get the address book in outlook 2003 to display by surname only?

Posted on 2004-09-03
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Last Modified: 2010-04-08
I am using Outlook 2003 and SBS2003. In the address book then names appear in the list as a mixture by first name and some by last name. How can I get it to display all by surname?
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Question by:jflah
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7 Comments
 
LVL 57

Expert Comment

by:Pete Long
ID: 11970817
are you on an exchange server looking at a global address list?
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Author Comment

by:jflah
ID: 11971443
It is exchange server but I am looking at Outlook Address Book -> Contacts
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Assisted Solution

by:slink9
slink9 earned 200 total points
ID: 11971980
The Address Book view is not as flexible as it could be.  You could look at Tools-Options in the Address Book view but I don't believe that will get you very far.

For example, I recently moved all of my contacts from individual folders into the main folder and assigned them categories.  This worked well for my PDA since I now see all of my contacts.
Then I tried to send an email to those in a specific category.  That didn't go so well since Category is not displayed in the address book.
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Accepted Solution

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Pete Long earned 200 total points
ID: 11973038
Agree, I think its determined by what you have set as the "display name" in the contact properties :(
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Author Comment

by:jflah
ID: 11973612
Even though the display name is set in contacts as lastname, firstname, there is a mixture of them in the address book. Some show lastname, firstname and some are firstname, lastname.
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LVL 23

Expert Comment

by:slink9
ID: 11974024
What you see in the address book is whatever is in the Display As field in the Contact record (in the second column, at least).
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LVL 57

Expert Comment

by:Pete Long
ID: 12004791
ThanQ
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