Solved

Japanese characters not rendered in PDF export

Posted on 2004-09-03
6
373 Views
Last Modified: 2013-12-03
My report has text fields that display Unicode strings coming from the DB. If the Unicode strings contain Japanese text, then the PDF export will only show empty boxes instead of the Japanese characters. *But*: the HTML & Word exports are OK, my browser and my Word does display the Japanese text correctly. What could be the problem with the PDF?
Details:
- I use CR 10 Developer *English*.

- My OS is Windows 2000 English.

- I have installed the Japanese Langugage Support Pack from the OS install CD; I believe this made it possible for the browser and Word to display the Japanese characters.

- When I preview the report in the CR Designer, this is what happens:
  - In the Group Tree, Crystal *is* able to display Japanese characters
  - But on the actual preview pages, Crystal only shows empty boxes instead of Japanese characters
  The latter is very similar to what happens in the PDF export, which makes me believe that something (a Japanese font?) is missing from my Crystal installation.

- A colleague of mine has repeated the experiment on *Japanese* Windows XP, using English CR. The result was the same.

This is a fairly urgent issue for us; I've contacted CR's tech support already, but they haven't been able to provide a solution yet. Any help would be very much appreciated.

Thanks,

Bence Kodaj

0
Comment
Question by:Geomagic_Hungary
6 Comments
 

Expert Comment

by:maxwai
ID: 11970943
0
 
LVL 14

Accepted Solution

by:
Renante Entera earned 500 total points
ID: 11971172
Hello Geomagic_Hungary!

I have experienced this one also.  Actually, what I did is just simply use the font style "MSGothic".

Just try it.


Goodluck!
eNTRANCE2002 :-)
0
 

Author Comment

by:Geomagic_Hungary
ID: 11987843
eNTRANCE2002: Thanks! That helped. I'm amazed that CR's tech support still hasn't been able to provide me with this simple workaround.

Bence Kodaj
0
Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

 
LVL 14

Expert Comment

by:Renante Entera
ID: 11987867
Oh! That's great.  I'm glad that I have helped you.

Actually, that's what our problem before.  Hope I could help you again.


Regards!
eNTRANCE2002 :-)
0
 
LVL 100

Expert Comment

by:mlmcc
ID: 11993609
0
 

Author Comment

by:Geomagic_Hungary
ID: 11994611
mlmcc: Thanks for the tip. Actually, I had tried that before posting this question, but it did not help. Even though I installed the Japanese font pack for Acrobat Reader, the PDF file showed only empty boxes.

It seems that the problem was with the font used as eNTRANCE2002 pointed out. Apparently, Arial does not contain Japanese characters, whereas MS Gothic does (at least if I install the Japanese Language Support Pack for Windows).

Bence Kodaj
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I hate sub reports and always consider them the last resort in any reporting solution.  The negative effect on performance and maintainability is just not worth the easy ride they give the report writer.  Nine times out of ten reporting requirements…
There have always been a lot of questions related to when Crystal Reports evaluates report components (such as formulas, summaries, cross-tabs, charts, to name a few examples). Crystal Reports uses a two-pass reporting process to provide greater …
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…

815 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now