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Cannot send email from Word

Posted on 2004-09-03
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Last Modified: 2008-01-09
Hello, When I try to send a word document as email I receive the following message. "Word could not load the e-mail envelope. This could be caused by a network connection problem or a problem with your office installation"

This only occurs when the document is sent as the body of the email, When sending as an attachment it works as it should do. The O/S is XP, Office 2K with oulook 2002.

Hope someone can advise a fix for this.

Many thanks

Jon
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Question by:onnie
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8 Comments
 
LVL 76

Accepted Solution

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David Lee earned 200 total points
ID: 11971733
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LVL 22

Expert Comment

by:Dreamboat
ID: 11972152
Run Detect and Repair from the Help menu in Word.
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LVL 22

Expert Comment

by:Dreamboat
ID: 11972162
LOL. Nevermind. BlueDevilFan has probably answered it quite nicely, thanks very much. LOL
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Expert Comment

by:starasia
ID: 12425150
have still not found a solution for word 2002 (XP) emailing with Outlook 2003
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Expert Comment

by:thandel
ID: 12463477
I have tried both fixes listed above and it did not revolve my issue.  However I am using Office 2000 with Outlook 2003.  Any further suggestion would be greatly appreciated.
0
 

Expert Comment

by:sycocat
ID: 14350285
I have the same Office 2000 and Outlook 2003 and have tried the fix from microsoft and a repair of office 2000 with no luck.  Still Can not use the email icon in Word 2000.
0
 

Expert Comment

by:mjneville
ID: 14918293
I'm the same as the guys above, is there a fix for this yet?
0
 

Expert Comment

by:thandel
ID: 14921463
I did not find any.... I had upgraded to 2003 which seem to have resolved the issue.  I never found a solution prior to the upgrade.
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