memory referenced 0x77c47e9f at 0x00000000 since installing sp2 and computer shutsdown at startup
Posted on 2004-09-03
since installing sp2 to a windows xp pro system an error message appears at startup prior to login, "the instruction at 0x77c47e9f referenced memory at 0x00000000, the memory could not be read , click on ok to terminate the program or on cancel to debug"
pressing close, cancel or ok gives a box appears to allow the computer to proceed to login and I can enter my password after a long wait I am presented with the following box
the system is shutting down, please save all work in progress and log off ,any unsaved changes will be lost , this shutdown was initiated by NT AUTHORITY\SYSTEM
Windows will now restart because the
Remote Procedure call (RPC) service terminated unexpectedly
Looking on google showed only one reference to this error
Microsoft.com search shows no references
I have used the symantic fixblast tool but it says nothing to fix
trying last good configuration did not work either
anyone know whats happening and how to fix this problem without losing my data??