?
Solved

Exchange 2003 OWA email links not working

Posted on 2004-09-03
9
Medium Priority
?
418 Views
Last Modified: 2007-12-19
Has anyone encountered the following problem? When clicking on a link from exchange 2003 OWA you get a “You are not authorized to view this page” It seems to be the redir.asp is not working or some kind of permission problem. I have already enabled the exchweb/bin’s permissions to anonymous and basic authentication but it still does not work. I also stopped and restarted the service(default web site) but did not work. Any help would be greatly appreciated. Thanks Example:
http://www.mydomain.com/exchweb/bin/redir.asp?URL=http://www.mydomain.com/letter/Publications.aspx?PubType=PRESS%10ArticleID=10
0
Comment
Question by:mcfr6070
  • 6
  • 3
9 Comments
 
LVL 12

Expert Comment

by:BNettles73
ID: 11976023

You don't have digest authentication turned on Exchweb directories do you?

Also, do you have form based authentication turned on?

You might want to review this article to make sure everything is setup properly ... (it's 2K but relevant)
http://support.microsoft.com/default.aspx?scid=kb;en-us;839357
0
 

Author Comment

by:mcfr6070
ID: 11976120
This is what I have turned on, anonymous , basic authentication and Intergrated authentication.
I am not redirecting to https for now, I have not implemented the owa to production yet. The link you provided will help when I set up the https, however for now I would like to find out why this problem is occurring. Any ideas?

 Where do i check for form based authentication?
0
 
LVL 12

Expert Comment

by:BNettles73
ID: 11976213
0
Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!

 
LVL 12

Expert Comment

by:BNettles73
ID: 11976220
Why are you doing a redirect?
0
 
LVL 12

Expert Comment

by:BNettles73
ID: 11976248
hmmm ..nevermind ... I read the question wrong ...  I would turn off Integrated authentication for now .. and enable FBA for the security benefits, as well as to get the logon page ... then we can go from there ...
0
 
LVL 12

Accepted Solution

by:
BNettles73 earned 2000 total points
ID: 11976257
fyi ... check out this article ...

Troubleshooting Outlook Web Access logon failures in Exchange 2000 and in Exchange 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;327843
0
 

Author Comment

by:mcfr6070
ID: 11978867
This is what I have done so far.
1. All the steps the doc stated.
Repeat step a through step c for the following directories:
Winnt\System32
Winnt\System32\Inetsrv
Winnt\System32\Wbem
Exchsrvr\Bin
Exchsrvr\RES
did it to the exchange server and on the iis i did the exchweb, bin and res directories only, not the winnt\system32 etc. I had to add the authenticated (were not there) user account for some of the directories and i granted the permission per the doc.

From doc " 3. Grant the Authenticated Users group a minimum of Read and Execute permissions, Read permissions, and List Folder Contents permissions on the appropriate Exchange and Microsoft Windows directories."
 
Not sure if i needed to do it on the iis server dir or the exchange or both??

- I unchecked the basic authentication and integrated windows auth on the iis exchweb and everything below that.

-In the exchange server, was i suppose to uncheck the integrated windows auth. I left it alone for both the public and the exchange dir?

-This was kind of confusing, the doc states to put the domain name with the \ . so would it be like \mydomain or

\mydomain.com, or \mydomain.local ??? I had mydomain changed it to \mydomain for now ???

So far with the following changes I am still receiving the (restarted the service on the iis default website several times along with the exchange virtual server)

You are not authorized to view this page
You might not have permission to view this directory or page using the credentials you supplied.




Next I need to turn on the FBA, and I will test it and post again. Might not get to it until after the weekend. thanks for your help.
0
 
LVL 12

Expert Comment

by:BNettles73
ID: 11980207
Step 1 is for Exchange
Step 2 is for IIS
Step 3 is for Exchange and IIS at the WIndows directories and files
     Step 4 goes through the necessary permissions to be set for Step 3

It says from what I've seen to type the NetBIOS name of your domain or use a backslash (\). I would keep using the backslash .... If this is configured improperly it could be the primary cause ...

That being said, OWA should've worked out of the box ... if the above do not help, it may be time to take a step back and reinstall exchange over top of what you have ... (this does not mean uninstall) ... please ask if you don't understand ...

If there are no mailboxes on the server I would consider uninstalling exchange and then IIS ... and then reinstall iis and then exchange .... sometimes it is easy to get caught up in troubleshooting some minute permissions issue when an reinstall could fix everything in minutes ...
0
 

Author Comment

by:mcfr6070
ID: 12010034
I changed the permissions on the IIS server and I was still getting the error. I rebooted the server and gave it another try and I stopped getting the errors…I’m a happy camper. Thank you for your help..
0

Featured Post

Take Control of Web Hosting For Your Clients

As a web developer or IT admin, successfully managing multiple client accounts can be challenging. In this webinar we will look at the tools provided by Media Temple and Plesk to make managing your clients’ hosting easier.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are literally thousands of Exchange recovery applications out there. So how do you end up picking one that’s ideal for your business & purpose? By carefully scouting the product’s features, the benefits it offers you, & reading ample reviews f…
In my humble opinion (IMHO), TouchDown from Symantec is the best in class for this type of application, but Symantec has end-of-lifed it and although one can keep using it, it will no longer be supported or upgraded.  Time to look for alternatives t…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Planning to migrate your EDB file(s) to a new or an existing Outlook PST file? This video will guide you how to convert EDB file(s) to PST. Besides this, it also describes, how one can easily search any item(s) from multiple folders or mailboxes…
Suggested Courses

601 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question