ArcServe 2000 v7 active job will not stop

btw, the job directory is called 00000001.qsd..

if you want to be sure not to mess up, copy the job in another directory before deleting it..

Hi Yan west.  The system is not allowing me to stop the job.....   I have the services disabled and the server was rebooted.  The file asrunjob.exe is stuck and will not allow me to stop the process even after a reboot.  I am trying a kill process or trying to right now.

We are likely going to remove ARCSERVE altogether and go with Backup EXEC.

you disabled all the 3 arcserve services (tape, engine, database), and the asrunjob.exe is still running after a reboot? that's imposible... ??

No it isn't as this has been an issue for some time with many reboots.  Are network engineer tried for over a month and gave up and gave it to me to fix.

I wish this wasn't the case.  

did you use the Kill utility to kill the process?

http://www.sysinternals.com/ntw2k/freeware/pskill.shtml

tried the kill.exe utility from the windows 2000 resource kit.  It didn't allow me to kill the process by PID but did allow it by the name of the asrunjob.exe.  The server is still not running great so we will try rebooting this evening.  Since it is a production server I need to wait till the users are off it.  

I am going to leave the services disabled to see if this will make a big difference on the server.  

Once I verify it back up I can reinitialize the services and restart the system again.

Then I will try to recreate a job in arcserve for a test tonight.

That is if all goes according to Hoyle!

:) get back to me tomorrow!

I was able to kill the job once I booted in safe mode.  Deleted all created files and the 0000001.qsd directory.  Started from scratch to get the jobs to work.  

I was running the latest patches and updates for both OS and Arcserve.  We are going to switch to another product in the near future.  Just getting the PO's in place now.

Thanks for all the suggestions.