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.NET Framework 1.1 SP1 Installation Hangs/Freezes/Locks Up

Posted on 2004-09-04
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Last Modified: 2008-01-09
Greetings,

I've repeatedly attempted to install .NET Framework 1.1 SP1 in a fairly fresh developer environment (60 days old). Unfortunately, after displaying "Please wait while Windows configures Microsoft .NET Framework 1.1" and the first two completion segments of the progress bar, the installation hangs. Worse, cancelling the installation also hangs, and the next time I try to install, I have to rollback the failed installation's changes.

I've killed every non-MS process before initiating the installation -- including anti-malware apps -- to no avail. System:

HP Pavilion zx5000
WinXP SP-2
Intel Pentium-4 4.2 GHz HT CPU
1 GB RAM
VS.NET 2003/.NET Framework 1.1

I'm at a loss. Any assistance would be greatly appreciated.

Jason M. Purcell
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Question by:JMPurcell
8 Comments
 
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by:gregoryyoung
ID: 11981221
on my machine it got stuck for about 2 minutes and continued.
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Expert Comment

by:DotNetLover_Baan
ID: 11981749
Hi there...
I don't know if you guys noticed that or not.... the real problem is with "WinXP SP-2". After I installed WinXP SP-2, my IIS lost ASP.NET user authentication. Matter of fact, I found it, not even working. I reinstalled IIS. Eventually, I have to reinstall .Net framework too.
Earlier I had .Net Framework SDK 1.1. In order to install it back, I had to install "Redistributable Package version 1.1" as microsoft says....
>> You must install the .NET Framework Redistributable Package version 1.1 prior to installing the Microsoft .NET Framework SDK version 1.1.<<.
May be there is some problem with the new service pack. That's why it takes time... and sometimes hangs.

-Baan
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Author Comment

by:JMPurcell
ID: 11982133
Thanks for your suggestions.

gregoryyoung -- I've let the installation run for ~15 minutes to know avail. I plan to let it run overnight tonight. :(

Baan -- While I won't rule out WXP SP2 as the problem, others running WXP SP2 seem to have installed .NET 1.1 SP1 with no trouble, and here's a post from microsoft.public.dotnet.framework from a guy having the same (or at least highly similar) problem on W2K SP4:

"I tried to install the .Net Framework 1.1 SP1 yesterday from Windows Update.
The process started and then hung.  (Waited 3 hrs).  Rebooted and tried
again today.  Same problem, it starts then hangs.  I downloaded the SP1
executable from MSFT Download center and ran locally.  Same problem, it
unpacks, then starts the installer which begins the install then hangs.

"I then tried to uninstall .Net Framework 1.1 from the Control Panel.  I get
an error message:
Internal error 2711: S867460.  The 867460 is the patch number for SP1.

"So now I can't install SP1 or uninstall the original 1.1.

"I'm running on Win2K Pro with SP4.


Any other ideas?
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Author Comment

by:JMPurcell
ID: 11990933
The problem was a service that Windows could not start -- W3SVC (World Wide Web Publishing) was listed as "starting" in the control panel services applet. Disabling this service and rebooting allowed me to successfully install .NET Framework 1.1 SP1.

Note that I still had to kill all non-Microsoft processes in order to install successfully, but doing so never worked before I found the W3SVC problem.

Jason
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by:TimLaL
ID: 12571444
I too have been trying to get this installation to complete.
I have tried various folk's suggestions to get it to install, but it always hangs up.
I even went to the ms downloads site and downloade teh dotnetfx.exe file, it seems to run for a while and then fails.

Since these attempts, I now find that not all installed programs are listed in Control Panel/ Add-Remove.  The list of installed programs stops with the letter "P" programs even though I can see them all in Explorer, in the Registry, etc.  

Aslo, I now find that I can no longer get my "SHARING" options to open to be able to change the sharing properties for files or folders.   Hmmmmm.   MS- love/ hate!
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Expert Comment

by:AACates
ID: 12872212
I've been trying to resolve the problem of .NET install fails and install "Internal Error 2711. S867460" and not having any success. Several sites have remended solutions that several people are having success with.

It seems the two big problems are permissions on the wwwroot and version conflicts. The ASPNET user/account must have suffcient permissions to do whats 'needed.' No one ever says what the permissions are... so presumably admin status would work.

Additionally ZoneAlarms shutdown prevention can create problems by not lettng the WWW service and others shutdown.

Spyware Eliminator also holds open some services and needs to shutdown before attempting install or uninstall.

Both of the above suggest that firewalls, intrustion and anti-virus products will create problems.

One site's suggestions lead to MS article: http://support.microsoft.com/default.aspx?kbid=320112 
This article documents a manual removal of .NET in only 4 pages...

It also suggests that if you installed the .NET Beta... '...format the hard drive...' --- Thanks Bill.

I am working my way through a manual uninstall now...

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