Solved

"Active Directory Users and Computers" will not open.

Posted on 2004-09-04
6
470 Views
Last Modified: 2008-05-30
Hi,

Whenever I attempt to open "Active Directory Users and Computers" from Start/Programs/Admnistrative Tools/ my server crashes.

I am running Windows 2000 Server with SP2.  I am installing SP4 to apply security patches etc. but do not know if this is going to fix the problem.

Has anyone heard of this issue?

Thanks!
0
Comment
Question by:afsanchez001
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 2

Expert Comment

by:stardust126
ID: 11981182
Is any of the computers in your organization running Windows XP SP2?
0
 
LVL 3

Expert Comment

by:amaiman
ID: 11981389
Installing SP4 will likely fix your problem.  Here is a list of the fixes in Service Pack 4:
http://support.microsoft.com/default.aspx?kbid=327194

One of the entries lists a fairly large number of issues involving Active Directory that are repaired by the service pack.  There are likely also additonal fixes included via SP3, as well.
0
 

Author Comment

by:afsanchez001
ID: 11981501
This is the only server running "Windows 2000 Server" the other is running Windows NT 4.0 Server.  I'm rebooting the machine after having just installed the W2K SP4.  I'll let you know how it goes.
0
Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 
LVL 12

Accepted Solution

by:
valicon earned 63 total points
ID: 11981871
Insyalling SP4 will resolve the issue.  I have seen this a few times.  There is a specific hotfix available for this, but if you are installing SP4 it is not required.  Here are a few links, hth :)

http://support.microsoft.com/?kbid=841332

http://support.microsoft.com/default.aspx?kbid=323542
0
 
LVL 3

Assisted Solution

by:raybass
raybass earned 62 total points
ID: 11983318
Sadly, this will often happen if the RPC service crashes due to the presence of the blaster worm or other naughty things.  It wouldn't hurt to scan it for viruses before the install of SP4 (sounds like too late).  If you have norton corp or etrust or some other virus protection installed and updated already, I would still check this.  Since you are just installing SP4, it sounds like you weren't up to date on your patches and could be infected.

Good luck!
0
 

Author Comment

by:afsanchez001
ID: 12023118
Valicon and Raybass.  Thank you guys!!  I tried to give you each 62.5 but the system would not allow it.
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article outlines the process to identify and resolve account lockout in an Active Directory environment.
This article explains the steps required to use the default Photos screensaver to display branding/corporate images
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question