My cousin gave me her laptop (Dell Latitude D500) and says that she can't get into Windows to do anything. I am no expert but I told her I would take a look at it. Didn't take long to see what the problem was, but can't do anything to fix it. I can't get into Windows in regular or in safe mode. I have tried everything that I know how. The one thing I wanted to try and do was to put in the WinXP install disc and try to repair Windows. When I got there I was prompted for the Administrators password. My cousin doesn't know the admin password because it was setup by her college. She won't be able to get ahold of anybody until Tuesday to retreive the password, and she has some project due on Tuesday morning and its, of course, saved onto her hard drive. I have looked at a few of the programs that can pretty much hack into your system and change the admin password but they all require the use of a floppy disc and this laptop doesn't have a floppy drive. Any suggestions?