Changed Broadband ISP from Comcast to RCN and now cannot access the internet
Posted on 2004-09-04
System: Home Made Intel P4 2.8GHz, Asus P4P800D mobo, 512MB RAM, 3COM gigabit NIC...
I recently moved to a new apartment, and in the process was forced to change my ISP from Comcast to RCN. I had had software installed for Comcast and knew well enough to uninstall it once I moved into my new place, however even when the modem is connected directly to the NIC in my computer (normally connected to a switch to share the connection with my roomate) I am unable to connect to the internet. I still see the animated comcast "C" in the top right hand window of explorer, so I know that somewhere their software still exists. Their folder still exists under Program Files, however all it has inside are empty folders (not even hidden files).
I have tried release/renew, changing NIC settings, as well as changing my connection settings (though XP will not let me delete the connection). When I do ipconfig it lists a local IP that I cannot connect to even from my roomate's computer when the two were connected via a switch.
NOTE: RCN says that there is no software necessary to install. Have spent over an hour on the phone with Comcast "technical" support and in all their wisdom, they believe that there's no way to fix the computer.
There's probably more I'm meaning to say, so please ask if anything is unclear or if you need further information. Thanks in advance...