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Lost ability to launch attachments within Notes

Posted on 2004-09-04
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Last Modified: 2013-12-18
Hi Experts,

I have just upgraded my ME laptop to XP Pro. When opening attachments within email using Lotus Notes, I get a dialog which states 'An application to open this attachment was not found'.

I have checked file associations in XP and all seems fine.

Do I need to remove/reinstall notes?

Cheers
Andy_bjts.
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Question by:andy_bjts
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6 Comments
 
LVL 46

Expert Comment

by:Sjef Bosman
ID: 11983491
Maybe this one will help:
    http:Q_11016141.html "Launching Attatchment from Notes"
Or (less likely):
    http:Q_20252840.html "Launching an attachment (not working)"
    http:Q_20091560.html ""Unable to locate program" when launching excel attachments"

Easiest might still be to reinstall Notes, it won't do any harm.
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LVL 46

Expert Comment

by:Sjef Bosman
ID: 11983512
First try to reinstall Notes, removing should not be necessary.
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Author Comment

by:andy_bjts
ID: 11983767
Won't re-intallation overwrite my contacts & network setup in Notes?
Also I have several large (>50Mb) databases replicated locally ... will have to re-replicate?

Tks so far...
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LVL 46

Accepted Solution

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Sjef Bosman earned 200 total points
ID: 11983812
Replicating is always good, but reinstalling Notes from the CD won't change any installed data file, not even the notes.ini. If you want to be sure that nothing is touched and you don't believe me (which is always a goog thought!), then rename the notes data directory to something else, reinstall Notes from the CD (just the software installation, DON'T start the installation process on your system!), remove the newly created data directory and move the old one back.
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Author Comment

by:andy_bjts
ID: 11983886
Did as you say, didn't believe you, worked perfectly.

Thanks very much.
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LVL 46

Expert Comment

by:Sjef Bosman
ID: 11984054
:D
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What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

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