Solved

Lost ability to launch attachments within Notes

Posted on 2004-09-04
6
210 Views
Last Modified: 2013-12-18
Hi Experts,

I have just upgraded my ME laptop to XP Pro. When opening attachments within email using Lotus Notes, I get a dialog which states 'An application to open this attachment was not found'.

I have checked file associations in XP and all seems fine.

Do I need to remove/reinstall notes?

Cheers
Andy_bjts.
0
Comment
Question by:andy_bjts
  • 4
  • 2
6 Comments
 
LVL 46

Expert Comment

by:Sjef Bosman
ID: 11983491
Maybe this one will help:
    http:Q_11016141.html "Launching Attatchment from Notes"
Or (less likely):
    http:Q_20252840.html "Launching an attachment (not working)"
    http:Q_20091560.html ""Unable to locate program" when launching excel attachments"

Easiest might still be to reinstall Notes, it won't do any harm.
0
 
LVL 46

Expert Comment

by:Sjef Bosman
ID: 11983512
First try to reinstall Notes, removing should not be necessary.
0
 

Author Comment

by:andy_bjts
ID: 11983767
Won't re-intallation overwrite my contacts & network setup in Notes?
Also I have several large (>50Mb) databases replicated locally ... will have to re-replicate?

Tks so far...
0
Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
LVL 46

Accepted Solution

by:
Sjef Bosman earned 50 total points
ID: 11983812
Replicating is always good, but reinstalling Notes from the CD won't change any installed data file, not even the notes.ini. If you want to be sure that nothing is touched and you don't believe me (which is always a goog thought!), then rename the notes data directory to something else, reinstall Notes from the CD (just the software installation, DON'T start the installation process on your system!), remove the newly created data directory and move the old one back.
0
 

Author Comment

by:andy_bjts
ID: 11983886
Did as you say, didn't believe you, worked perfectly.

Thanks very much.
0
 
LVL 46

Expert Comment

by:Sjef Bosman
ID: 11984054
:D
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Notes Document Link used by IBM Notes is a link file which aids in the sharing of links to documents in email and webpages. The posts describe the importance and steps to create a Lotus Notes NDL file in brief.
This article covers general Notes 8.5 troubleshooting information including recreating the Notes\Data folder.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question