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Cannot create a new folder in Windows Explorer

Posted on 2004-09-05
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Last Modified: 2013-12-11
The ability to create a new folder has disappeared.  The standard methods (R-clicking or File -->New) are no longer available.  I have not found anything in MS Knowledge Base.

I presume a Registry entry has been deleted somehow.  Help anybody?  Thanks.
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Question by:heat_doctor
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Expert Comment

by:blue_zee
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You can try

A registry restore:

Bootup with a startup floppy disk and at the A:\> prompt type

C: (press enter)

Now type:

cd windows\command (press enter)

Your prompt should read C:\Windows\Command, correct?

Now type:

scanreg /restore (space between g and /)

Press enter, select a date PRIOR to the problem, press enter, wait for the process to finish and reboot WITHOUT the disk.

If you don’t have a startup disk, download one from www.bootdisk.com.

Any luck?

Zee
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Author Comment

by:heat_doctor
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Why would I go through this when I can do a System restore.  However, I do not want to do a "restore" of any kind (for many reasons).

What I am looking for is a Registry "entry" which I can restore.
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Expert Comment

by:divt
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Do you mean you still can go to menu File -> New ?  But can't to right-clicking?
Are you certain that your mouse is working correctly?  Have you try right-clicking in other applications.
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Author Comment

by:heat_doctor
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If I go to File, there is no "new".
If I R-click, there is no "new".
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Expert Comment

by:divt
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Thanks for the info.  I found a thread with similar problem to you.  Check it out.

http://www.cybertechhelp.com/forums/showthread.php?s=ac149d42ba45ee1caa90072b4df7f4ac&p=252764

Here is some excerpt:

Click Start > Run > type regedit and click OK.
Click the + Next to the following keys.

HKEY_CLASSES_ROOT
Directory
Background
shellex
ContextMenuHandlers

Click on the New folder.

In the right hand window, look at (Default) if the value does not read {D969A300-E7FF-11d0-A93B-00A0C90F2719}, double click (Default) and copy and paste it into the value data box and click OK.
Close the registry editor.
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Expert Comment

by:Burbble
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In addition to the above, make sure these keys exist/are set properly:


REGEDIT4

[HKEY_CLASSES_ROOT\CLSID\{D969A300-E7FF-11d0-A93B-00A0C90F2719}]
@="Microsoft New Object Service"
"flags"=dword:00000000

[HKEY_CLASSES_ROOT\CLSID\{D969A300-E7FF-11d0-A93B-00A0C90F2719}\InProcServer32]
@="C:\\WINDOWS\\SYSTEM\\SHELL32.DLL"
"ThreadingModel"="Apartment"


You can copy the above into Notepad (including the "REGEDIT4"), save it as NewObjectService.reg (note the extension ".REG") and then double-click on the file to add it to the registry.

-Burbble
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by:Burbble
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Whoops, I left one out. The full thing to copy into Notepad should be:



REGEDIT4

[HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\New]
@="{D969A300-E7FF-11d0-A93B-00A0C90F2719}"

[HKEY_CLASSES_ROOT\CLSID\{D969A300-E7FF-11d0-A93B-00A0C90F2719}]
@="Microsoft New Object Service"
"flags"=dword:00000000

[HKEY_CLASSES_ROOT\CLSID\{D969A300-E7FF-11d0-A93B-00A0C90F2719}\InProcServer32]
@="C:\\WINDOWS\\SYSTEM\\SHELL32.DLL"
"ThreadingModel"="Apartment"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{D969A300-E7FF-11d0-A93B-00A0C90F2719}"="Microsoft New Object Service"



-Burbble
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Author Comment

by:heat_doctor
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to burbble:

If you read that link, you will see that the suggested method did not work.
Therefore, I am not about to do it.

There was another suggestion & it is awaiting a response.
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Expert Comment

by:divt
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heat doctor,  

I think you meant to say that to me.  Yes, I did read the link.  The method didn't work for the other user, but it might work for you.  Also, there's another suggestion to download a software which may solve it.

Download and install X-Setup
http://www.majorgeeks.com/download4083.html

Did you try that?
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by:Burbble
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I have substantially changed the original suggestion from that site to be able to solve a wider range of possible causes to the problem. Like you said,

>> What I am looking for is a Registry "entry" which I can restore.

...and I have provided four of them :-)

Also try X-Setup like divt suggested.

-Burbble
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Expert Comment

by:Burbble
Comment Utility
Erm, well I see no reason to delete it since there are two perfectly valid solutions here...

-Burbble
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Author Comment

by:heat_doctor
Comment Utility
There is no evidence that either solution which has been suggested (Registry entry or X-set-up) actually works.  In fact, one (Registry entry) was shown not to work.  The other (X-set-up) had not yet been shown to work and in viewing its description, I saw nothing specifically relating to my issue.  In any case, the original questioner (at that link) had not responded as to whether X-set-up worked.

Also, X-set-up is a much wider-ranging program involving multiple plug-ins, etc.  The solution I found addresses my problem specifically.
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by:Burbble
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>> There is no evidence that either solution which has been suggested (Registry entry or X-set-up)
>> actually works.

There is also no evidence to the contrary, and you can't know if a solution will work or not unless you try it...

>> In fact, one (Registry entry) was shown not to work.  

The registry solution I provided was different than the one in the other forum.

>> The solution I found addresses my problem specifically.

If you solved the problem, please post how you did. The purpose of this site is to build a knowledge base of problems and their accompanying solutions. If you post the solution that worked for you, this question can be PAQ'd with a refund of points.

Regardless, I would recommend NOT deleting it, since there is valuable information here for anyone else who may be experiencing the same problem.

-Burbble
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Accepted Solution

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heat_doctor earned 0 total points
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I believe it was yesterday that I posted my solution along with a link to the software program used to get a "R-click --> New folder" in Windows explorer.  At the same time, I advised all participants that I was going to request that the question be deleted.  I now see that my post is missing from this thread.  Strange.  Obviously that has created a lot of confusion here.  Sorry about that but I did make the post.  Here is the link:

http://www.createwindow.com/freeware/newfold.htm

Also, I guess I do not understand the difference between PAQing & Deleting a question.  It seems that I should be requesting a PAQ so that the solution which I found can be retained.  I do not care about my points being returned.  I have plenty of points.  Thanks for everyone's patience.
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Expert Comment

by:Burbble
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Ok, thanks :)
Sorry for the confusion... I don't know what happened, maybe some database problems?

So, to the moderator, this question should be PAQ'd with a refund, not deleted.

-Burbble
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