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serverprotect application error

Posted on 2004-09-06
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Last Modified: 2010-05-18
running serverprotect version 5.58 on windows server 2003 and have errors in event viewer

Reporting queued error: faulting application SpntSvc.exe, version 5.56.0.1007, faulting module unknown, version 0.0.0.0, fault address 0x00000000.

any ideas on this one?

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Question by:dcreedon
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Dave_Dietz earned 2000 total points
ID: 11991058
First off, from the error message you're *not* running 5.58, you're running 5.56.  It sounds like maybe you had a bad upgrade?

In any case this is a TrendMicro product and they may have some sort of hotfix available to allow 5.56 to run or be properly upgraded on a 2003 server.

Dave Dietz
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Author Comment

by:dcreedon
ID: 11994448
oh ok ill check this
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Author Comment

by:dcreedon
ID: 12015200
have reinstalled server protect and will monitor to make sure it is getting the updates

thank you for your help
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