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Restoring a Dell XP Computer

Posted on 2004-09-06
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Last Modified: 2012-06-21
Greetings Experts,

I have a Dell Dimension 8200 tower that I have been asked to completely restore the OS and original Dell programs.
Specs:
-Dell Dimension 8200
-XP Home Edition, SP1 installed.
-1.8GHz P4 processor
-256MB ram
-80Gig HD, partioned only as C:
-OEM CD-Rom
-OEM DVD-Rom
-Other misc. internal devices are all OEM

From the client I have several CD's that apparantly came with the computer:
- "Operating System; Reinstallation CD, Microsoft Windows XP Home Edition"
- "Applications; Dell Tools CD, For Reinstalling Dell-Installed Software"
- "Drivers and Utilities; Dell Dimension ResourceCD for Reinstalling Device Drivers..."
-  And other misc CD's which appear tombe specific to this Dell computer.

From what I have it appears that I have all that I need(?). Also, the "Product Key" sticker is affixed to the computer.

He wants me to restore it as if it was just purchased. There is no data(according to him) that is on the computer that is worth saving.

What I have done:
- I defraged the HD(heavily fragged), because I want to image the HD prior to service.
- Did a live-update of NAV 2004 on his computer.
- Ran the NAV scan. No viruses found, but indicated 121 "threats", which were "spyware/adware" from my interpretation of the listings... Deleted as per NAV prompts.
- Installed DriveImage 7.0
- Downloaded and installed the 50-meg DI7 upgrade from Symantec.
- Imaged the C: drive to an external WD-120 Gig USB/Firewire drive using DI7.

What I "think" I should do next:
- Concerned about this being an OEM machine, and uncertain as to the completeness of the drivers on the CD's, I thought that I should print-out an existing driver's list from the Device Manager in case I need to go on the net. Good call or waste of time?

Main Questions:
*** Do I need to reformat the HD prior to moving on or can I use the CD's provided without a format?
*** If I can use the CD's, what are my proper steps?
*** Are there any special situations with OEM computers that I need to be aware of in this case?

Thank you in advance for your advise and time.

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Question by:Fermion
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Accepted Solution

by:
SheharyaarSaahil earned 500 total points
ID: 11992129
Hello Fermion =)


>> I thought that I should print-out an existing driver's list from the Device Manager in case I need to go on the net. Good call or waste of time?

I dont thing u require this,,,, coz first of all, u are having the Drivers CD with u, and secondly if it cannot work, u have the Dell Support site where u can download the drivers for this machine >> http://support.dell.com/support/downloads/devices.aspx?c=us&cs=19&l=en&s=dhs&SystemID=DIM_PNT_P4_8200&category=0&os=WW1&osl=EN


>> Do I need to reformat the HD prior to moving on or can I use the CD's provided without a format?

When u will use the Restore CDs, it will automatically format ur hard drive, and will restore the factory settings and OS as it was there when it was first bought :)


>> If I can use the CD's, what are my proper steps?

Dell has all the answers >> http://support.dell.com/support/topics/global.aspx/support/software_reinstall/en/index?c=us&cs=19&l=en&s=dhs&~ck=mn&sysID=DIM_PNT_P4_8200&servtag=&results=true&category=0&os=47


>> Are there any special situations with OEM computers that I need to be aware of in this case?

I dont think so.... I have restored many OEM systems many times, and it was just the matter of one hour without any problems :)

!! GOOD LUCK !!
0
 

Expert Comment

by:shaiberg1
ID: 11992160
Hey,
1) what is the problem that the dell guy said to format the PC?
ok, if you dont want to format (delete all data in hard drive) then you have to reinstall windows. a simple task.

-first delete all dell programs/utilities
-inserts the windows xp cd into the drive and select to install windows
-then select on "upgrade (recommended)" type of installation
-follow all steps with the xp until you get your old computer back with all of it's programs
-finally install all dell components

now if you want to format the drive. this is what i recommend you do

-boot the computer from cd when the xpcd is inside (while coputer is in black screen with probavly a dell screen press F8 and select cd)
-when you end in blue screen follow the instructions, DO NOT PRESS 'R' in first screen press enter
-second screen press
-then pick the drive you want to install windows on
-continue although you get a warning (i think you press c)
then pick "NTFS FILE SYSTEM..............(quick)     <- that will format you drive and give you an ntfs file system
-then follow all the easy instructions on a windows based wizard and you are done!

first thing install dell componnents, antivirus and FIREWALL (A MUST!) then connect to the internet and yoiu are ready to go!

Any more questions fo not hesitatae to ask!
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Author Comment

by:Fermion
ID: 11993236
OK! It seems my Q's have been most thoroughly answered by, ta dah!!... whatever his name is. Thank you, and thanks to all. Will let you know how it goes.

Fermion.
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LVL 65

Expert Comment

by:SheharyaarSaahil
ID: 11995535
>> ta dah!!... whatever his name is

lol..... u can call me Shehar.... thanx for the points though :)
Cheers ^_^
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