Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Get message app system service not responding in BackUp Exec 8.6

Posted on 2004-09-06
5
Medium Priority
?
328 Views
Last Modified: 2013-12-01
Hi,

I am running a DC with windows 2000/exch 2000 with all relevant SP's.  I am also running Vertias Backup Exec 8.6.  All our data and system state is set to run using this facility, without any use of NTbackup.

In trying to do a system restore (due to a GPO muck up on the DC at domain level), I am not seeing any of my catalogs or previous media when using the restore wizard in DSRM mode.  When I logged off locally and logged back into the domain, I went into backup exec when I received a login box prompting me for my admin unsername and password.  When I typed in the password and hit ok, I receive the following message:  app system service not responding.  

I cannot get into the my event viewer or services for that matter to try to restart the service or any of the snap-ins due to the GPO displacement.  Does anyone know of command to start the service manually thru the CL.  I am desperate as this is our only DC, and as an Admin, I cannot get into any of the MMC snap-ins,  and need to get our server back to the state it was pronto.  
0
Comment
Question by:devildolly
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
5 Comments
 
LVL 2

Accepted Solution

by:
kinveachy earned 2000 total points
ID: 11993773
if you type:

services.msc

does that not open up the services list?

How about if you run the:

bestart.bat

from the Program Files\VERITAS\Backup Exec\NT directory??
0
 
LVL 2

Expert Comment

by:kinveachy
ID: 11993776
i mean, type services.msc in the run command box
0
 
LVL 2

Expert Comment

by:kinveachy
ID: 11993780
You might also want to check out:

http://seer.support.veritas.com/docs/247759.htm

which details how to stop and start different exec services via the command line.  I think this'll be what you need!

Kinveachy
0
 
LVL 2

Expert Comment

by:kinveachy
ID: 11993784
oh and check out:

http://seer.support.veritas.com/docs/243519.htm

I really should have put all this in one post so sorry for the SPAMS!

Good luck..
0
 

Author Comment

by:devildolly
ID: 11994778
Kinevachy,

Your a star!!!  The bestart.bat was just the trick.  I was trying to look for a batch file last night to start the blooming thing, but couldn't seem to find any reference of the batch file in question in any of the online documentation or readme files.  (Though one would think "bestart" is the obvious choice looking back in hindsight) - obviously admin oversight  and not enough coffee!

Many thank you's.

:)
0

Featured Post

Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft will be releasing the Windows 10 Creators Update in just a matter of weeks. Are you prepared? Follow these steps to ensure everything goes smoothly and you don't lose valuable data on your PC.
This article shows how to use a free utility called 'Parkdale' to easily test the performance and benchmark any Hard Drive(s) installed in your computer. We also look at RAM Disks and their speed comparisons.
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…

604 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question