Office 2003 Activation Problem
Posted on 2004-09-06
I have a customer who has had his Office 2003 Pro for around 4 months.
The product has been activated and was working fine.
He opened an Excel spreadsheet last week (which he recieved by email) and now his Office 2003 appears as though it has NOT been activated. He can't save docs, send emails, etc. I've checked Technet and it recommends that I activate the product by going to the "help" menu and clicking on "activate". When I click activate, nothing happens.
I've repaired the installation, re-installed it, removed then re-installed it, removed then deleted Program Files\Office then re-installed, still the same problem.
Anyone have any ideas?
Thanks in advance.