DVD-RW and system restore problems?

My machine has started to exhibit some odd behaviour it is an AMD 2000XP chip and runs Windows XP with Service Pack 1 and updates, I have not installed SP2 yet. The DVD-RW drive apears not to read any Discs (tis has happened once before and a restore got it working again). I then went to restore and all my previous restore points have gone? Also when running Norton Antivirus a message appears unable to run check due to critical error. I have tried deleting the drive from the system and letting it find it again , but no good. Any Suggestions?
aguileAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
Cyber-DudeConnect With a Mentor Commented:
The following links may help:
First read the first article about the System Restore options and than read the second link referring on how to re-enable system restore after installing SP2:
http://www.theeldergeek.com/system_restore.htm
http://www.theeldergeek.com/re-enable_system_restore.htm

I hope that helps

Cyber
0
 
Cyber-DudeCommented:
The first idea is whether the SP2 update went smothly? If not than it is more likely that youed have to re-install the whole thing.
Always check you have enough disk sapace to do so as well as fully disable the AV while doing such an update.

Also, this may provide you with an answer,
http://www.cd-rw.org/news/archive/5485.cfm

What Im thinking now is that you need to restore your system to a previous state, let me check why all restoration points just disapear...

Cyber
0
 
aguileAuthor Commented:
I will try these tonight..

Thanks
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.