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Exchange 5.5 Information Store service returned service specific error 1011

Posted on 2004-09-07
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Last Modified: 2008-01-09
I have an Exchange 5.5 server that is on it's way out.  I need it to last at least one more week until the new server comes in.  It has lost power several times, which I believe has contributed to some corruption of files.  I am now getting a service specific error 1011, when trying to start the Information Store.  The only other Exchange related service that will not start is the Exchange Event Service because it is dependent on the Information Store.  Does anyone have any step-by-step solutions to get this Information Store back up and running.  Thank you.
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Question by:fletchman
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marc_nivens earned 1500 total points
ID: 11998447
Check your event log.  It should tell you that you need to run isinteg -patch to fix this.  Just open a command prompt, change to the \exchsrvr\bin folder and run the command "isinteg -patch" (without quotes).  Once this finishes you should be able to start the IS.
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by:fletchman
ID: 11999348
I did the "isinteg -path"(without quotes).  The response I got was "Private Store could not be updated. Reason : DS_E_COMMUNICATIONS_PROBLEM".  Has anyone seen this before?   Thanks.
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Expert Comment

by:Auston7
ID: 12373157
^--------- Same problem here =/
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Expert Comment

by:marc_nivens
ID: 12373170
Make sure the Directory Service is running.
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