Blue Screen & Inaccessible boot device (help!)
I have a system NT4 with SP6, was working fine, i loaded some updates
from mastercam, and then an NT4 compatible USB driver from aladdin,
this needed a re-boot, and on doing this the machine got stuck on
a blue screen and the message "kernel exception error", i tried a repair
but then got the same situation with the blue screen and "kmode exception
not handled" message, i seem to be stuck here, is there any way i can
fix this without resorting to a re-install?.
from mastercam, and then an NT4 compatible USB driver from aladdin,
this needed a re-boot, and on doing this the machine got stuck on
a blue screen and the message "kernel exception error", i tried a repair
but then got the same situation with the blue screen and "kmode exception
not handled" message, i seem to be stuck here, is there any way i can
fix this without resorting to a re-install?.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Did you try to start in save mode?
NT does not have safe mode, only vga mode. so this is not good unless it is a video driver that has blown up.
If last known good did not work and the repair did nto work i would follow the suggestion by ahmedbahgat for running a parralel install.
this will get you back into a working O\s with access to the filesystem of the broken os and you might be able to copy some back up files created by the installed updates into the original directory adn get it working again.
If last known good did not work and the repair did nto work i would follow the suggestion by ahmedbahgat for running a parralel install.
this will get you back into a working O\s with access to the filesystem of the broken os and you might be able to copy some back up files created by the installed updates into the original directory adn get it working again.
VGA Mode is safe mode. No worries
VGA mode is not safe mode.
Windows NT vga mode boots nd loads everything EXCEPT the video driver.
so unless the video driver is the reason teh system will not boot it will not do any good.
Katacombz
Network Administrator
winnt 4 mcse
win2k mcse
A+, net+, server+
Windows NT vga mode boots nd loads everything EXCEPT the video driver.
so unless the video driver is the reason teh system will not boot it will not do any good.
Katacombz
Network Administrator
winnt 4 mcse
win2k mcse
A+, net+, server+
i really consider NT VGA mode is as close as you can get to a safe mode if not considered safe mode
as most NT blue dead screen caused by a memory conflict, running NT in VGA mode will free a lot of computer resources and may greatly help in troubleshooting
let's say, it is like safe mode with networking running
cheers
as most NT blue dead screen caused by a memory conflict, running NT in VGA mode will free a lot of computer resources and may greatly help in troubleshooting
let's say, it is like safe mode with networking running
cheers