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Blue Screen & Inaccessible boot device (help!)

Posted on 2004-09-07
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Last Modified: 2013-12-28
I have a system NT4 with SP6, was working fine, i loaded some updates
from mastercam, and then an NT4 compatible USB driver from aladdin,
this needed a re-boot, and on doing this the machine got stuck on
a blue screen and the message "kernel exception error", i tried a repair
but then got the same situation with the blue screen and "kmode exception
not handled" message, i seem to be stuck here, is there any way i can
fix this without resorting to a re-install?.

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Question by:Benboben
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6 Comments
 
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ahmedbahgat earned 750 total points
ID: 12012686
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Expert Comment

by:PedroVanGoey
ID: 12013668
Did you try to start in save mode?
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by:katacombz
ID: 12020663
NT does not have safe mode, only vga mode. so this is not good unless it is a video driver that has blown up.

If last known good did not work and the repair did nto work i would follow the suggestion by ahmedbahgat  for running a parralel install.

this will get you back into a working O\s with access to the filesystem of the broken os and you might be able to copy some back up files created by the installed updates into the original directory adn get it working again.

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Expert Comment

by:DanSmall
ID: 12034286
VGA Mode is safe mode.  No worries
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LVL 7

Expert Comment

by:katacombz
ID: 12035621
VGA mode is not safe mode.

Windows NT vga mode boots nd loads everything EXCEPT the video driver.

so unless the video driver is the reason teh system will not boot it will not do any good.

Katacombz
Network Administrator
winnt 4 mcse
win2k mcse
A+, net+, server+

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LVL 16

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by:ahmedbahgat
ID: 12036464
i really consider NT VGA mode is as close as you can get to a safe mode if not considered safe mode

as most NT blue dead screen caused by a memory conflict, running NT in VGA mode will free a lot of computer resources and may greatly help in troubleshooting


let's say, it is like safe mode with networking running


cheers
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