Maxtor D740-6L 20 Gigs hard drive issue

I have a Windows XP on my machine and can't get My new hard drive to work, it 's a Maxtor D740-6L 20 Gigs.
I would like to know which switches am I supposed to jump.

Thanks
ChuckbuchanAsked:
Who is Participating?
 
CallandorCommented:
If the system won't let you get into the BIOS when the Maxtor is connected as master by itself, that is a strong indication that the drive is no good.  If this is so, then you should send it back to the vendor for an exchange or refund.
0
 
crazijoeCommented:
If this is a new drive and you are setting the drive up as a slave, you will have to partition the drive.
0
WEBINAR: 10 Easy Ways to Lose a Password

Join us on June 27th at 8 am PDT to learn about the methods that hackers use to lift real, working credentials from even the most security-savvy employees. We'll cover the importance of multi-factor authentication and how these solutions can better protect your business!

 
CallandorCommented:
If you already have WinXP running, the new drive should be set as slave and detected using Disk Management.  You can format it there.
0
 
ChuckbuchanAuthor Commented:
I can't boot my computer even though this hard drive is set as a slave
0
 
crazijoeCommented:
Did you set the other hard drive as master?
0
 
akbossCommented:
there is the third choice here.

Most likely your original drive was set to cable select.
set the jumper on the 20 gig drive to CS and plug it into the middle connector.
0
 
crazijoeCommented:
Check your bios to make sure that both drives are configured as master and slave on that paticular IDE channel.
0
 
CallandorCommented:
If your main drive was a Western Digital, running it by itself means it should have been jumpered as Single.  As soon as you connected a second drive to it, you need to change the jumper to master.
0
 
ChuckbuchanAuthor Commented:
for akboss: I tried your approach , and still can't reboot
0
 
ChuckbuchanAuthor Commented:
for Callandor : Yes my main drive is western digital, but there is one thing I would like to mention; I put another hard drive as a slave and the computer booted with no problem and recognized both hard drives. So if there is any jumper configuration for both hardrives, please let me know about it.

Master hard drive: WDC WD400BB-EAO
0
 
CallandorCommented:
If the system will boot when you remove this drive, try the drive by itself, just to see if it will boot.  If it won't, try it in another system.  It is possible you have a new drive that is faulty.
0
 
CallandorCommented:
You should definitely set the jumper of the Western Digital to master.  The time you got a second drive to boot may have been a lucky coincidence.
0
 
ChuckbuchanAuthor Commented:
For Callandor:  I disconnected the previous hard drive (the good one) that was set as a master  and reset the maxtor  as a master ,but couldn't get my machine to boot.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.