?
Solved

webcam on msn

Posted on 2004-09-07
9
Medium Priority
?
6,371 Views
Last Modified: 2013-12-14
I have a webcam that i know is working connected to my windows XP workstation. this runs to a linksys adsl router.

when ever i try to have a web cam session with any of my buddies i get a problem the damb thing  wont connect to the other person.


i am pretty sure that it becase of my router.

any ideas?

willa
0
Comment
Question by:willa666
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
9 Comments
 
LVL 11

Expert Comment

by:Eric
ID: 12000697
what are you using to establish a conference or whatever?
something like MSN IM??  netmeeting???

0
 
LVL 1

Author Comment

by:willa666
ID: 12001089
yes i am using MSN, sorry forgot to put that in the first one.
0
 
LVL 11

Expert Comment

by:Eric
ID: 12001216
Have you run the audio and video tuning wizard?
Does it work there?
0
Get free NFR key for Veeam Availability Suite 9.5

Veeam is happy to provide a free NFR license (1 year, 2 sockets) to all certified IT Pros. The license allows for the non-production use of Veeam Availability Suite v9.5 in your home lab, without any feature limitations. It works for both VMware and Hyper-V environments

 
LVL 11

Expert Comment

by:Eric
ID: 12001254

======from microsoft========
Notes

Some features may not be available in your country or region.
Both you and the person you invite to a video conference must have Windows XP.
If a contact does not accept your invitation to have a video conference, that person's computer may not have the necessary audio hardware or camera.
You can only have a video conference with one person at a time.
To stop sending your video image during your conversation, click the arrow in your video window, and then click Pause Video.
Your webcam video may not work properly across some network firewalls. If you are having trouble viewing or sending webcam video to someone on another LAN or outside your network firewall, contact your network administrator for assistance.
If you have trouble starting your webcam, contact your camera manufacturer for the latest software drivers and troubleshooting tips.
0
 
LVL 12

Expert Comment

by:public
ID: 12001688
You need to open the right ports in your router. Consult the router manual to see which ports, and how to open them.
0
 
LVL 11

Expert Comment

by:Eric
ID: 12003076
This is not entirely accurate.  It uses dynamic ports.  uPnP.

========snip===========
unfortunately Microsoft requires dynamic UDP ports across a very wide range. This is a tremendous security risk. Try to establish a UPnP environment if possible. Nevertheless, here is what they say To support [audio and video] in both directions through the firewall, all UDP ports between 5004 and 65535 must be opened to allow signaling (SIP) and media streams (RTP) to traverse the firewall.

=====================

and a technet article
http://www.microsoft.com/technet/prodtechnol/winxppro/deploy/natfw.mspx#EEAA
0
 
LVL 3

Accepted Solution

by:
swift1004 earned 2000 total points
ID: 12013153
I concur.  Make sure UPnP is enabled on the router, make sure you are not running a software firewall on your PC, and make sure (if the router has it, some do) the hardware firewall on the router is disabled.  If you are worried about not running a firewall, configure your software firewall to allow all communicatinos from the MSN Messenger.

Andy
0
 
LVL 11

Expert Comment

by:Eric
ID: 12016647
disable hardware firewalll?    Im not sure that is the answer.   You could set you msn machine to the DMZ temporarily, but install zone alarm if you do this... and change it when your not using msn video.... all unspecified traffic will route to your box if its the DMZ... good traffic and bad.
0
 
LVL 1

Author Comment

by:willa666
ID: 12110423
Swift1004

Yes you hit the nail on the head, I had to first do a firmware update and then enable UPnP and then it worked! Wicked buddy!
0

Featured Post

Get your Conversational Ransomware Defense e‑book

This e-book gives you an insight into the ransomware threat and reviews the fundamentals of top-notch ransomware preparedness and recovery. To help you protect yourself and your organization. The initial infection may be inevitable, so the best protection is to be fully prepared.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

    Over the past few years, small business and home owners have become so dependent on internet that a need for redundancy has arisen.    What happens when your small business or home / home office loses its internet connection?  The results c…
Cable Modem Provisioning from DPoE compliant server  This Article is to support CMTS administrators to provide an overview of DOCSIS compliance configuration file, and to provision a cable modem located at customer place from a Back office serve…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Add bar graphs to Access queries using Unicode block characters. Graphs appear on every record in the color you want. Give life to numbers. Hopes this gives you ideas on visualizing your data in new ways ~ Create a calculated field in a query: …

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question