Solved

Unexpected error 0x8004010f occurred in "EcVirusScanOneMessage".

Posted on 2004-09-07
5
2,862 Views
Last Modified: 2008-01-09
I am getting the following error on my exchnage server and i am not sure what it is or how to fix it.  I am running InnoculateIT as a virus scan and so not seem to have any viruses.  I get the error every 2 -3 minutes in the event log.  Can any one help?

Thanks,
jeff
0
Comment
Question by:jsmcneal
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 15

Expert Comment

by:Yan_west
ID: 12000693
From a newsgroup post:

http://www.ravantivirus.com/rav/mailservers/win32/exchange-2k/documentation/ravxch2k-usersguide.pdf

I found this using a goole search with the keyword u gave ^^
1. Application Event Log reports Warning “ Unexpected error 0x8004010f occurred in "EcVirusScanOneMessage "”.

This Warning Message is described in
XADM: Unable to Create or Rebuild Default Offline Address List (Q273364) (plea visit
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q273364 ).

This warning occurs sometimes when RAV AntiVirus is trying to send notification mails.

Usually, RAV Report tries to resolve the name/address from the Address Book specified in the profile of the user under which
profiles it runs, but when this user is contacting the Exchange Server through SMTP this errors might occur.
This is a known bug MS Exchange Server 2000 and has nothing to do with RAV AntiVirus for MS Exchange Server 2000.

2. The following error message is reported in a rep file:
An unknown error occurred while scanning attachment <file> in the email from <from> to <to>
This happens sometimes when RAV AntiVirus is scanning the Information Store in background.
0
 
LVL 15

Expert Comment

by:Yan_west
ID: 12000710
0
 
LVL 3

Expert Comment

by:ynaught
ID: 12000729
I am guessing that it would be a good idea as bigmanjer recommended to run an Antivirus and Spy Ware scanner... I had a laptop come in with the same symptoms a week ago and was unable to change the default using F8 and last known good hardware so had to go in and edit the boot.ini file.  It turned out that it was a virus / Trojan but I can not remember the name.  You can use trend micros house call to scan for it after you get it to boot with network support.

http://housecall.trendmicro.com/ 

good luck,
Ynaught
0
 
LVL 3

Expert Comment

by:ynaught
ID: 12000731
sorry I posted my answer to the wrong question....
0
 
LVL 12

Accepted Solution

by:
BNettles73 earned 125 total points
ID: 12001166
What error are you receiving?

fyi ... make sure your AV software isn't scanning any of your exchange or IIS directories ... that is the most common cause for AV related errors ...
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
how to add IIS SMTP to handle application/Scanner relays into office 365.
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question