Solved

Cannot open one or more attachments when trying to forward email

Posted on 2004-09-07
7
374 Views
Last Modified: 2008-01-09
using windows xp, office 2000, exchange 5.5 on nt4, this is the only user having a problem. when trying to forward and email with an attachment it errors and says outlook cannot open one or more attachments. it doesn't do it with all attachments. another thing to not on the mail server he has 150MB space he is using 128MB, he also has a pst file on local machine that is 1/2 Gig. it doesn't make a difference on where he tries to forward the email from either an email on the server or an email in the pst file it does it randomly. any help would be greatly appreciated.


Jeromey
0
Comment
Question by:hothondaguy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
7 Comments
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 500 total points
ID: 12000803
Does it matter what type of attachment he is forwarding ?

Does the same happen even if he replies to an email with attachment ?

Compacting PST might help
http://support.microsoft.com/default.aspx?scid=kb;EN-US;289987

Or try recreating a new profile for that user and check if that would help solve the issue

SR
0
 

Author Comment

by:hothondaguy
ID: 12000955
various types of attachments, not when replying only when forwarding.

Thanks
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12001443
Have you tried to create a new profile to check if that would help ?
0
 

Author Comment

by:hothondaguy
ID: 12005989
he is a manager and too many people have his current email address.
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12006137
You may want to take a backup of all outlook data before recreating the profile.

Have you tried suggestions given in my first comment
0

Featured Post

Instantly Create Instructional Tutorials

Contextual Guidance at the moment of need helps your employees adopt to new software or processes instantly. Boost knowledge retention and employee engagement step-by-step with one easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question