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Cannot open one or more attachments when trying to forward email

Posted on 2004-09-07
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Last Modified: 2008-01-09
using windows xp, office 2000, exchange 5.5 on nt4, this is the only user having a problem. when trying to forward and email with an attachment it errors and says outlook cannot open one or more attachments. it doesn't do it with all attachments. another thing to not on the mail server he has 150MB space he is using 128MB, he also has a pst file on local machine that is 1/2 Gig. it doesn't make a difference on where he tries to forward the email from either an email on the server or an email in the pst file it does it randomly. any help would be greatly appreciated.


Jeromey
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Question by:hothondaguy
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7 Comments
 
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sunray_2003 earned 2000 total points
ID: 12000803
Does it matter what type of attachment he is forwarding ?

Does the same happen even if he replies to an email with attachment ?

Compacting PST might help
http://support.microsoft.com/default.aspx?scid=kb;EN-US;289987

Or try recreating a new profile for that user and check if that would help solve the issue

SR
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Author Comment

by:hothondaguy
ID: 12000955
various types of attachments, not when replying only when forwarding.

Thanks
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LVL 49

Expert Comment

by:sunray_2003
ID: 12001443
Have you tried to create a new profile to check if that would help ?
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Author Comment

by:hothondaguy
ID: 12005989
he is a manager and too many people have his current email address.
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LVL 49

Expert Comment

by:sunray_2003
ID: 12006137
You may want to take a backup of all outlook data before recreating the profile.

Have you tried suggestions given in my first comment
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