asked on

Sony VAIO shuts down immediately after startup

This Sony VAIO runs Win 98. It shuts down immediately after booting. I ran a Virus check, nothing found. I reinstalled the Sony Recovery CD, same problem.
What could be causing it?

ilovemykeyki

Hi....

Check out these links:

https://www.experts-exchange.com/questions/20674435/Windows-98-shutting-down.html
https://www.experts-exchange.com/questions/20760853/WINDOWS-98-SHUTS-DOWN-ON-STARTUP.html

Can you check whether there are loose cables or wiring inside the laptop?
And can you also check whether it supports enough power to the laptop?

Regards.

RichardCoeurdeLion

ASKER

Thanks for the links - not sure they help in this case. I reinstalled Windows 98 from the Sony Recovery CD, so I can't believe it's a s/w problem.
If it's a H/W problem then I'm not qualified enough to start stripping down Sony laptops.
One thing, I can't seem to get into SAFE mode, I press F8 at startup but it eith ignores it, or just hangs until I stop pressing. Is there any other way to get into SAFE mode?

ilovemykeyki

hmm....take a look on what's going on when it restarts....

when you see the win98 logo, try to press the ESC key and you will see what's going on behind the logo....i mean you can see the DOS screen....maybe something is not loading or something is wrong while booting up.

do you still have a warranty for your sony laptop?

ASKER CERTIFIED SOLUTION

ilovemykeyki

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

RichardCoeurdeLion

ASKER

Thanks for the 2 links - I am sure that somewhere on there is the answer. I have sent the customer the links and asked him to consider what he wants to do during my vacation (2 weeks in la bella Italia).

ilovemykeyki

Gee thanks....

Anyway, happy trip.