Solved

Outlook rules disappear

Posted on 2004-09-08
5
4,381 Views
Last Modified: 2012-05-05
All my Outlook rules have just disappeared. In KB article 826265Microsoft has a description of how this can happen but not way to recover. The .rwz file is still in place and has not been modified since 10-Aug-04, so I know the problem is not with that file.

A Google search has not revealed anything about recovering the rules.

Can anyone help?
0
Comment
Question by:jasimon9
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 18

Accepted Solution

by:
meintsi earned 250 total points
ID: 12007419
What about trying to re-import them.

TOOLS - RULES WIZARD - OPTIONS - IMPORT RULES
0
 
LVL 6

Expert Comment

by:nomi17
ID: 12009995
Are you using multiple versions of Outlook to modify the rules (as the MS KB article describes)?
0
 
LVL 6

Expert Comment

by:nomi17
ID: 12010008
continued...

If so, then I would suggest the recommendation Microsoft gave:

Either update all your Outlooks to the same version or
only modify rules using the latest version of Outlook
0
 
LVL 6

Expert Comment

by:nomi17
ID: 12010073
If your rules file is still available and you know the location, the I would agree with meinsti on trying to import them back in.

If you don't know the exact location, just do a search for *.rwz
0
 

Author Comment

by:jasimon9
ID: 12012955
I have used two instances of Outlook 2002, but one unfortunately was a different SP level. I did not make any effort to share the rules--I only opened the same Outlook.pst. After that, the rules disappeared. (I discovered this after the original post).

I should probably have tried to reimport them.

Instead, I did recover via a complex procedure involving GoBack to an eariler point where the rules where still there, then EXPORT those rules, then "Un-Goback" to the present, then Re-IMPORT them. I was assuming that the exported format was different. I did notice that the exported file was larger and had different content at the binary level than the original rwz file.

So, I may have gone a lot out of my way, but have recovered nevertheless. So, in effect, while it would have been a lot easier to do what meintsi suggested, I found my own, much harder way.

I am going to accept the meintsi solution, as it probably would have worked.

0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question