Profiles become corrupt.
Posted on 2004-09-08
I recently upgraded a user's Office 2000 to Office 2003 on a Dell PC running Windows XP Professsional. We are on a network that uses Exchange 2000. When he opens Outlook using an existing profile and tries to open an email, contact, calendar entry, etc., he gets the error message:
"Can't open this item. Out of memory or system resources. Close some windows and try again."
If he then closes Outlook, creates a new profile, and opens Outlook using the new profile, everything works fine. However, if he closes Outlook, the old profile will no longer work and a new one must be created.
Most of our office staff have been upgraded to Office 2003. He is the only one having the problem. Any solutions or suggestions?