Link to home
Start Free TrialLog in
Avatar of mcrmg
mcrmg

asked on

keep asking insert cd

hi,

A box in my office, cd-rom is connected, (I can ekect the cd from doing the right click), but whne I put the cd in, the light goes on for 1 sec, then that's it.....I right click and select OPEN, it keeps asking me keep asking insert cd...ideas?  Thx
Avatar of tebacher
tebacher
Flag of United States of America image

Does it do this w/ ALL disc's you put in it?
Avatar of mcrmg
mcrmg

ASKER

yes
Avatar of Callandor
Did you uninstall some software recently?  Check for the presence of UpperFilters or LowerFilters in your registry:

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q270008
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314060
Avatar of mcrmg

ASKER

Actually, I did not get Code x err msg.
Just a pop up saying "Please insert a CD in d:"
I would uninstall the IDE device driver in device manager and reinstall it, as a first attempt.
ASKER CERTIFIED SOLUTION
Avatar of Timbocadd
Timbocadd

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial