mcrmg
asked on
keep asking insert cd
hi,
A box in my office, cd-rom is connected, (I can ekect the cd from doing the right click), but whne I put the cd in, the light goes on for 1 sec, then that's it.....I right click and select OPEN, it keeps asking me keep asking insert cd...ideas? Thx
A box in my office, cd-rom is connected, (I can ekect the cd from doing the right click), but whne I put the cd in, the light goes on for 1 sec, then that's it.....I right click and select OPEN, it keeps asking me keep asking insert cd...ideas? Thx
Does it do this w/ ALL disc's you put in it?
ASKER
yes
Did you uninstall some software recently? Check for the presence of UpperFilters or LowerFilters in your registry:
CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q270008
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314060
CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q270008
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314060
ASKER
Actually, I did not get Code x err msg.
Just a pop up saying "Please insert a CD in d:"
Just a pop up saying "Please insert a CD in d:"
I would uninstall the IDE device driver in device manager and reinstall it, as a first attempt.
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