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Getting Caller ID going with Intel 536EP PCI hardware 56k v.92 modem

Posted on 2004-09-08
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Last Modified: 2013-12-19

Hi,

I have a Intel 536EP PCI hardware 56k v.92 modem installed and working fine.

I can detect an incoming call with it ( modem spy call recording software puts a box up on the screen and rings a bell through the speakers ) but I cannot get Caller ID to display.

POTS/PSTN phone service provider by BT here in UK. Caller ID enabled by operator. Know Caller ID is working fine becasue the call ID comes through fine on the box beside my desk.

Anyone know if this chipset will support caller ID here in UK. Instructions to get things going. Alternately a list of reasonably priced modems that will support this functionallity here.

Regards,

Kes3


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Question by:kes3
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3 Comments
 
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Expert Comment

by:David Lee
ID: 12009199
According to Intel it does support caller-id.  I'm not in the UK so I can't answer the question about whether it'll work there or what modems will.

http://developer.intel.com/design/modems/products/536ep.htm
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Author Comment

by:kes3
ID: 12009335

Thanks BlueDevilFan,

When I saw the box this PCI modem came in I was amazed becasue it said it supports Caller ID. So I tried it out even though I have a modem in my PC already. It did'nt work. I also looked at the link you posted earliear which says caller id is supported.

Is there a significant difference between propodation of the Caller ID data across POTS in the UK and US ?

Regards,

Kes3
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Accepted Solution

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David Lee earned 750 total points
ID: 12009490
Kes3,

Seems as if caller id may be a more confusing issue in the UK.  Have a look here (http://www.ainslie.org.uk/callerid/cli_faq.htm) at paragraph 6 Caller ID Standards. It appears that the US and UK use different standards and that different service providers within the UK use different standards.

Hope that helps.

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