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Symantec System Center MMC snap-in with runtime error

Posted on 2004-09-08
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Last Modified: 2012-06-21
Installed Symantec Security Centre on Windows 2000 server (SP4 and all updates).

In the main MMC window, there are 3 icons (Management Console, AntiVirus Protection Management and Firewall Protection Management).  Each time the mouse hovers over them, I get the following error:
---------------------------------------------------------------------------
A Runtime error has occurred.
Do you wish to Debug?

Line: 359
Error: A dynamic link library (DLL) initialization routine failed.

Yes/No
---------------------------------------------------------------------------
I had to reinstall MS Script Debugger in order to get this to open the debugger.  Once in, it appears that MMC is opening a file called JSTskpad.js and that the error is apparantly in the last line:

// BUTTON HIGHLIGHT/UNHIGHLIGHT FUNCTIONS
//***************************************

function HighlightButton(szBtnIndex)
{
  // Determine button type
  switch (gaiBtnObjectType[szBtnIndex])
  {
    case 1:     // Symbol
      //document.all("spanSymbol_" + szBtnIndex).style.color = "highlight";
                  document.all("spanSymbol_" + szBtnIndex).style.color = "threeddarkshadow";
      break;

    case 2:     // GIF Vanilla
    case 3:     // GIF Chocolate
                  document.all("imgTaskBtn_" + szBtnIndex).filters.mask.color = SysColorX.RGBthreeddarkshadow;
      break;

    case 4:     // Raster
      if (typeof(gaszBtnOverBitmap[szBtnIndex]) == "string") {
                // Use SRC swapping if an "OverBitmap" is specified
            document.all("imgTaskBtn_" + szBtnIndex).src = gaszBtnOverBitmap[szBtnIndex];
          }
          else {
                // Otherwise, toggle from grayscale to color for single bitmap
            document.all("imgTaskBtn_" + szBtnIndex).filters[0].enabled = 0;

Even if I knew how to correct this, the file is read-only.

Any ideas?

Thanks,

Tek
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Question by:Teknophobia
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Author Comment

by:Teknophobia
ID: 12056579
Found the answer:

Windows 2000 Server comes with DirectX 7 installed.  Upgrading this to version 9.0b has got rid of the error.
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Accepted Solution

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ee_ai_construct earned 0 total points
ID: 12058999
Please read entire thread.  Asker solved or content important.
Closed, 250 points refunded.
ee_ai_construct (replacement part #xm34)
Community Support Moderator
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