[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now


Exchange export to outlook

Posted on 2004-09-08
Medium Priority
Last Modified: 2012-06-27
I have a client that wants to export all teh information to the users desktop. he wants to be able to turn off teh exchange box and still have all teh info. I know how to import to exchange but how do you do it the other way?
Question by:eberhardt2329
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 5
LVL 12

Expert Comment

ID: 12012207

If the Exchange Server is staying in production -
You can set the Outlook clients to work offline and only synchronize with the Exchange server .

If you are looking to export one mailbox to personal folders then you could use File > Export > choose Personal Folders and save to the your workstation ... configure the Outlook profile to connect to the PST ..

If you want to export all data from your exchange server to begin decommissioning the server (uninstalling/removing/shutting down) ... you can use the Exmerge utility ... you can download the utility here (http://www.petri.co.il/delete_messages_from_mailboxes_by_using_exmerge.htm) ... scroll down some and you'll see the 5.5 version ... the help files are included. It has a GUI interface and is very easy to use.

Once you have the PST you can configure your outlook profile to connect to it ... if you are unfamiliar with this process let me know.


Author Comment

ID: 12012783
I am unfamilkuer. this is what the client wants he wants to seperate the inside mial from teh outside mail he will have a verizon accounts on teh outside. he wants to move all teh information for each user to there box, but still use teh exchange server for internal mail. What do you think I should do
LVL 12

Expert Comment

ID: 12012847
There are some known issues with using Outlook while connected to an Exchange Server and an external POP account ... You'd probably have to configure multiple profiles and have the email stored in a local PST ... I can go into this in more detail tomorrow ... been a 17 hour day for me and I need sleep =) ...
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.


Author Comment

ID: 12016654
get some sleep, but when you get a chance to go into more detail that would be great. Thank yu very much
LVL 12

Expert Comment

ID: 12016853

The known issues when you have an Exchange Server and an external POP account configured in the same profile:

KB 245446 (refers to Exchange 5.5 and Outlook 2000 but is still relevant for E2K3 and O2K3)

When you use a simple Messaging Application Programming Interface (MAPI) profile, you may receive the following error message:

No transport provider was available
Your profile contains both of the following services:
An internet e-mail service such as Simple Mail Transport Protocol (SMTP) or Post Office Protocol 3 (POP3)

Microsoft Exchange Server service
This behavior is due to the way that MAPI handles SMTP address resolution. While this configuration may appear to work, the resolution order, and therefore the ability to resolve SMTP addresses correctly, may not work. This behavior becomes more noticeable in complex organizations. This configuration also causes issues when you connect to a computer that is running Microsoft Exchange Server.

****** Microsoft does not support this configuration.

To work around this behavior, create two different profiles: one for the Internet mail service and one for the Exchange Server service. For additional informationabout how to set up Outlook profiles and how to configure Outlook to prompt you for a profile, click the article number below to view the article in the Microsoft Knowledge Base:
195478 OL2000: (CW) User Profiles and Information Services

182159 OL98: (CW) User Profiles and Information Services

162203 OL97: User Profiles and Information Services

When you set up two different profiles, you must quit Outlook before you can switch to the other profile.

Another way to work around this behavior is to use Outlook Express for POP3 or SMTP internet e-mail services, and to use Outlook when you connect to a computer that is running Exchange Server.

This information applies to using Microsoft Mail in a profile with Exchange and/or Internet Mail Service. In addition, Microsoft recommends that you have a separate profile for the Microsoft Mail service.
If you install Internet Mail Service (IMS) on a computer that is running Exchange Server, mail is automatically sent using Exchange Server. The SMTP server that you specify as your Internet e-mail account is not used.

The Outlook program, acting as the Exchange client software, sends an NspiResolveNames request to Exchange Server. If you install IMS, Exchange Server attempts to handle the message even if you have not correctly configured it to send Internet e-mail. In such a situation, a non-delivery report (NDR) is received.

There is no client resolution available for this situation other than the use of separate user profiles for Outlook. Configure Exchange to send SMTP mail by installing IMS, or to use another e-mail program to send Internet e-mail.

If you are going to use Exchange and an external POP account from Verizon, then you would probably need to use two profiles ... one for internal and one for external ... or use OWA for your internal communications and Outlook for your POP access.

You could also try configuring your Exchange Outlook profile to store the messages in a PST instead of on the server, and configure a POP account as well ... this will download all messages to the PST file and keep all files in a central location. The real issue though is running into the "No Transport Provider" error on the clients when sending email to internet. If possible, you may consider trying to have the email from your Verizon accounts forward to your exchange server email addresses.

If your ISP supports it ... you may consider using the POP3 connector to download messages to your exchange server ... there are also some third party utilities and software that may do the same thing ... basically download the pop mail from your ISP and then manage everything from the Exchange ... I haven't really implemented this scenario but you can probably google it for more info....

Author Comment

ID: 12020224
what I was told was to remove smtp from active directory, and teh echange box. then pint the mx record in teh world to verizon. does this sound right. Then I think I will suggest they either use webaccess to access the internet mail, or have them setup outlook express for the externall accounts. the question I have is how do I have all the exchange info export to the pst file on teh workstation. he has tried this, and all he is getting is the inbox? any iodeas?
LVL 12

Expert Comment

ID: 12020556

You can use the exmerge utility to export all of the data from any mailbox ... including dumpster information (Deleted/Deleted Items, if retention is set on your server) ...

From Outlook you can also export all user data -

You can accomplish this by choosing File > Export > Export to a file > Choose Personal Folders > Click on the top folder on the next screen (typically it is the user's name or Outlook today) and check the box that says "include all subfolders", Browse to the location you wish to create/save the PST and then click Finish .. click Ok on the next screen and it will begin exporting all fo the data to a PST

Author Comment

ID: 12021606
thnak you and then how do I have them point to the pst and not the exchange box for the information?
LVL 12

Accepted Solution

BNettles73 earned 2000 total points
ID: 12021662
once you have all of the data stored in a PST, you'll need to reconfigure the Outlook profiles and connect the PST ... I'll try to find you a tutorial

Author Comment

ID: 12023537
thnak you I will look forward to that

Author Comment

ID: 12036930
I think we got that part taken care of thank you

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As much as Microsoft wants to kill off PST file support, just as they tried to do with public folders, there are still times when it is useful or downright necessary to export Exchange mailboxes to PST files. Thankfully, it is still possible to e…
This month, Experts Exchange sat down with resident SQL expert, Jim Horn, for an in-depth look into the makings of a successful career in SQL.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

656 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question