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IE problem

A friend of mine has an account on Yahoo. He can use his username and password but cannot edit a new/old e-mail neither to send any message. So he can only view the received e-mails.
In the past(last week) he got a virus but know the system it seems to be clean(verified withNAV).
How can use normally his account ?

Thanks

Zyloch

Hi

What happens when he tries to edit new/old email?

Regards,
Zyloch

omegabeta

ASKER

Even he click on the edit area nothing is happening. The edit area is not accessible.

Zyloch

So the page just doesn't open? No error messages, for instance, in IE, at the bottom left? It's just dead?

If so, first try this: http://www.mvps.org/sramesh2k/IEFIX.htm

omegabeta

ASKER

The page is active. All buttons are active. But when he can try to send/edit a message the edit area is un available.

Zyloch

Hmm.. Did iefix do the trick?

gemchest

Hi omegabeta,

there's a possibility that it's caused by the virus also... what's the virus name? sometimes certain damage inflicted need to repair manually... but then again... IEFIX should work... just in case it don't work, leave the virus name behind here... thanks

cheers,
Luis

wparrott

Not sure about this but could a pop-up blocker be causing this? If one is installed on the computer, try disabling it and see what happens.

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ghostOrchid2001

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omegabeta

ASKER

Thanks.