IE problem

A friend of mine has an account on Yahoo. He can use his username and password but cannot edit a new/old e-mail neither to send any message. So he can only view the received e-mails.
In the past(last week) he got a virus but know the system it seems to be clean(verified withNAV).
How can use normally his account ?

Thanks
omegabetaAsked:
Who is Participating?
 
ghostOrchid2001Connect With a Mentor Commented:
is it possible that the virus you talked about disable some components from your IE?
Yahoo pages use javascript alot. see if your jacascript is enabled.
go to internet options ~ Security
on internet zone click custom level and scroll down until you find Active Scripting.
It should be enabled so that you can use yahoo.

A month ago i installed win 2003 and set it to highest security and that caused me lot of problem with web pages. one of it is yahoo pages. and it is all caused by disabled active scripting.
Try that first, or you can always try other browser.
0
 
ZylochCommented:
Hi

What happens when he tries to edit new/old email?  

Regards,
Zyloch
0
 
omegabetaAuthor Commented:

Even he click on the edit area nothing is happening. The edit area is not accessible.
0
Improve Your Query Performance Tuning

In this FREE six-day email course, you'll learn from Janis Griffin, Database Performance Evangelist. She'll teach 12 steps that you can use to optimize your queries as much as possible and see measurable results in your work. Get started today!

 
ZylochCommented:
So the page just doesn't open? No error messages, for instance, in IE, at the bottom left? It's just dead?

If so, first try this: http://www.mvps.org/sramesh2k/IEFIX.htm
0
 
omegabetaAuthor Commented:
The page is active. All buttons are active. But when he can try to send/edit a message the edit area is un available.
0
 
ZylochCommented:
Hmm.. Did iefix do the trick?
0
 
gemchestCommented:
Hi omegabeta,

there's a possibility that it's caused by the virus also... what's the virus name? sometimes certain damage inflicted need to repair manually... but then again... IEFIX should work... just in case it don't work, leave the virus name behind here... thanks

cheers,
Luis
0
 
wparrottCommented:
Not sure about this but could a pop-up blocker be causing this? If one is installed on the computer, try disabling it and see what happens.
0
 
omegabetaAuthor Commented:
Thanks.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.