Solved

Siemens (SONY) SDT-7000 & Windows 2000

Posted on 2004-09-09
12
266 Views
Last Modified: 2010-04-03
Hi there!

On a machine with Windows 2000 pro SP4 (ITA) we have installed a Siemens (SONY) SDT-7000 with a SCSI interface.

We are trying to backup with NTBackup (hardware compression) and the backup always fails with an "Hardware Error" (no error code).

Already downloaded the new drivers from SONY site but no success.


Please Help!
Rob
0
Comment
Question by:XPRoberto
  • 4
  • 3
  • 2
12 Comments
 
LVL 15

Accepted Solution

by:
Cyber-Dude earned 175 total points
Comment Utility
"Hardware Error" is the lack of the devices ability to communicate proppery between each other. Check cable termination, power and forth. Also, see whether the OS recognizes all the devices properly. While yur add it; Do you have any updated firmware for ether the SCSI controller and the tape;

Cyber
0
 

Author Comment

by:XPRoberto
Comment Utility
Hi Cyber Thanks for reply,

>Check cable termination, power and forth. Also, see whether >the OS recognizes all the devices properly.

Seems to be OK if not it should not function at all (or not??) when cable are faulty is possible random Hardware errors??
Thanks,
Rob
0
 
LVL 15

Expert Comment

by:Cyber-Dude
Comment Utility
>when cable are faulty is possible random Hardware errors>
Do you get random errors?

Cyber
0
 
LVL 22

Expert Comment

by:dovidmichel
Comment Utility
A defective, marginal, or substandard cable or terminator can cause random and selective problems. In other words it can work most of the time and then fail some of the time or work for most operations and then fail on others.

But there is more to consider. Isn't this a narrow SCSI device? If the controller is wide then you have wide to narrow and the controller needes to be configured for Wide negotiation disabled and a proper terminating cable is needed. That's a cable with built in termination for the extra lines that are not used when going W->N. Also the transfer speed for the controller should be set to 10mb/s. Most auto configure but often do a poor job of it. Of course it is also possible it is a problem with the tape. Check Event Viewer it might have data on the failure, slim chance but it might.
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 

Author Comment

by:XPRoberto
Comment Utility
Hi dovidmichel,
Well there is a WIDE to NARROW terminator, have you a recommendation for a particular cable??
I will check for the configuration you suggest and will post result THANKS!
Rob
0
 
LVL 22

Expert Comment

by:dovidmichel
Comment Utility
I have used HP brand cables, but that was just because they came with the HP drives. Point just that it has to be a quality cable. So for example if it is a no name or foriegn name brand then forget it. When going wide to narrow it is more important.
0
 

Author Comment

by:XPRoberto
Comment Utility
Hi There,
No way to make the SCSI drive to work with the pre-installed SCSI controller.
We have installed and OLD SCSI controller and this work maybe incomtibility with SCSI 1 and 2 ??
The problem is solved but just want to know how this thing work.
Thanks,
Rob
0
 
LVL 22

Assisted Solution

by:dovidmichel
dovidmichel earned 175 total points
Comment Utility
Well the newer controllers are supposed to be compatible with the older devices, but they do not always provide the abality to configure them for the backward compatibility.
0
 

Author Comment

by:XPRoberto
Comment Utility
Hi dovidmichel,
Yes i think you are right this may be the case.
Thanks,
Bye
0

Featured Post

Give your grad a cloud of their own!

With up to 8TB of storage, give your favorite graduate their own personal cloud to centralize all their photos, videos and music in one safe place. They can save, sync and share all their stuff, and automatic photo backup helps free up space on their smartphone and tablet.

Join & Write a Comment

Solid State Drive Performance Tips: Solid state storage technology is now a standard.  After testing and using several different brands and revisions of SSD's over the years I have put together a collection of tips,tools and suggestions that I ha…
We wanted to provide an in-depth explanation of the Ping Node offering clarifications on its function and usage. Incorrect Ping Node configuration and functionality can cause problems with HA clusters. The importance of this article is critical for …
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now