We are currently migrating from an Exchange 5.5 / NT domain over to an Exchange 2000/Windows 2000 domain.
Previously we had a couple of general e-mail addresses that were accessed by a few people. This was set up by creating a group of users and applying this group to the primary windows account option in Exchange 5.5. For example we had a group called "sales team" that had five users accounts. We then created a mailbox called "Info@company.com" and made the sales team group the primary windows account for the maibox.
Is it possible to achieve the same result with Exchange 2000? Ie have a single mailbox that can be accessed by more than one person.
In addition how can I set the permissions to allow the administrator access to all the mailboxes? (Currently when a user has a problem with their mailbox they call the mis department who log onto it to check it out for them)