Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 746
  • Last Modified:

outlook 2002 information service not configured

when I open Outlook XP 2002 i get a window stating 'the information service has not been configured'
It gioves me a browseer to select a file.  I select the outlook.pst file but the windows just reapears.
if i cancel about 6 times i can then access and use outlook as normal?
Any suggestions
0
jonw31
Asked:
jonw31
2 Solutions
 
sunray_2003Commented:
Try this
go to start ---> control panel --> mail
click on data files
remove all the folders there especially personal folder
now open outlook and check

Before doing that , make a backup of all outlook data if you have already had data
0
 
kdwareCommented:
Close Outlook.
Open the Control Panel, Mail.
You have a list of Services?
Remove the Personal folders.
Add Personal Folders.
Create a new filename, click Open.
close the mail and open Outlook.

If you are missing data.
Click File, Import/export, import from another program, next, personal
folder file (.pst),
Look for the 'other'.PST file and double click it.
CLick next, and finish.
0
 
jonw31Author Commented:
Thanks for the help.
I removed the data files and restored from a backup.  Still had problems so I ran the outlook repair utility replacing all shortcuts etc.  This returned outlook to its original form and i had to re enter the mail accounts.  All is now working fine.
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now