I have a user on Windows 2000, running Office 2000 SP3. In the past, they have been able to print labels and it would automatically go to Manual Feed on the HP 4300 printer. But a few weeks ago this stopped working. It is not the printer because other users on the same printer are fine. I deleted the normal.dot and it did not help. Finally I deleted the local Windows profile and recreated her user. She worked for a couple of days, but now the problem is back again. Any ideas?
We have the same problem. When user selects Tools, Envelopes and Labels, they need to set it to manual feed there. That's all we've figured out so far.
Sorry it's not better news. I'll keep researching
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