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Terminal Services gets automaticaly terminated

Posted on 2004-09-09
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Last Modified: 2010-04-14
We currently have 2 users with Windows 98 that is trying to connect to Terminal Services but everytime they try it disconnects them automatically even before they get  to the login screen. Any ideas ?
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Question by:NARRIOLA
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by:oBdA
ID: 12020302
You need to give more information here.
Terminal Services running on NT4, W2k, W2k3?
Is that an NT4 domain or W2k(3) Active Directory?
Which version of the RDP client are you using on the Win98 boxes?
Is there anything in the event log of the Terminal Servers?
Can other clients logon to Terminal Services? If so, what OS are they running?
Do you have a license server up and running, is it activated, do you have the proper amount of licenses added?
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by:NARRIOLA
ID: 12021850
Terminal Services running on W2k
W2k Active Directory?

Which version of the RDP client are you using on the Win98 boxes?
Version 5.1

Is there anything in the event log of the Terminal Servers?
The event log shows. "Terminal Sever cannot issue a Client License"

Can other clients logon to Terminal Services? If so, what OS are they running?
Only a random number of users cannot login.  So far 6 people have reported being rejected for connection.  All of them are using Windows 98.

Do you have a license server up and running, is it activated, do you have the proper amount of licenses added?
Yes
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by:oBdA
ID: 12021931
Maybe I should clarify the license server question, I wasn't clear at the first try: Do you have a *Terminal* *Services* license server installed, and if so, where?
If the Terminal Server can't issue a client license, it either can't find the Terminal Services license server, or you don't have the necessary licenses installed.
Unlike W2k/XP clients, you need TS CALs for Win9x clients accessing a W2k Terminal Server.
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by:NARRIOLA
ID: 12022036
Yes we have a TS license Server installed in another site and TS machine is able to communicate to that server.  I am suspecting that the TS CALs is the problem.
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by:oBdA
ID: 12022133
If you can start the RDP client on a W2k or XP machine, but not on a Win9x machine, then it's a TS CAL problem.
But just in case:
Establishing Preferred Windows 2000 Terminal Services License Server
http://support.microsoft.com/?kbid=239107
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by:NARRIOLA
ID: 12025087
I found out the solution.  The problem was with the HW ID on the workstation CAL.  I believe that the license being used is temporary.  By changing the HW ID code on the Workstation it then allowed me connect to the TS Server.  Thank you for your help anyway.  This case is now closed.
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