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Print Spoller Stuck on 'Starting'

Posted on 2004-09-09
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Last Modified: 2008-01-09
Running Citrix on 2003 server.  Print spooler fails on occation because of the remote printers.  Usually I am able to restart the print spooler with no problem.  I ran into a problem where the print spooler got stuck/frozen at 'starting'.  I had to reboot the server.  Is there a way to kill the process manually and then retry starting the server?  Any ideas what could have caused it to freeze?  Finally, anyone thoughts on Citrix issues casuing print spooler to crash,  I have already installed the Citrix hot fix that was supposed to fix the problem.

Thanks!
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Question by:mberryaz
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8 Comments
 
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Expert Comment

by:ColinRoyds
ID: 12019875
you can use either "kill.exe" or "taskkill.exe" which you can download from MS for free.
then open task manager find the spooler service and look for it's "pid" number, then go to the cmd line and type kill.exe "pid number" or the same but with taskkill.exe, this will kill the task you have specified.
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by:ColinRoyds
ID: 12019883
kill.exe for NT/Win2k
taskkill.exe for XP/Win2k3
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by:mberryaz
ID: 12019950
Colin Thanks for information...
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by:ColinRoyds
ID: 12020000
no prob
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by:mberryaz
ID: 12020035
Where can I download taskkill.exe, didn't find on microsoft.com.  Is it part of the server resource kit?

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Author Comment

by:mberryaz
ID: 12020060
nevermind...it is already installed, guess comes with server2003
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by:ColinRoyds
ID: 12020081
yip
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