• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 619
  • Last Modified:

Error 1706 with office XP pro


Lately i faced a problem that i have no clue how to fix.
A new user in the network took a computer and as soon as he looged on a window from windows installer poped up trying to gateher some info and the following error message appeared.

Error 1706. Setup cannot find the required file.

I tried some old answers posted on the web site, tried putting the CD.... but no results

Any idea guys, it's urgent
1 Solution
Hello Ygal_Benabou =)

Insert the OFfice XP cd and let the installer to complete which it wants to.... it will not bother again after setting the settings for once :)
Also may be this can help u !!

You receive an "Error 1706. Setup cannot find the required files” error message when you repair or install a feature in Office
Ygal_BenabouAuthor Commented:
i don't see where this leads, i tried with the cd but the message keep on coming
Cloud Class® Course: Certified Penetration Testing

This CPTE Certified Penetration Testing Engineer course covers everything you need to know about becoming a Certified Penetration Testing Engineer. Career Path: Professional roles include Ethical Hackers, Security Consultants, System Administrators, and Chief Security Officers.

yeah just have a look at that MSKB article :)
here is a similar thread at another forum with the suggested article(297834) plus another article(281934)...
Stephen HopkinsLead Cybersecurity EngineerCommented:
You may not have the correct Office CD.  For example, if Office was first installed with Small Business Edition and you then you later decided to install Professional Edition (for Access), then any changes to the SBE components would require the SBE disk.  The PRO disk will not work.
Do you know the original source that office got installed? If by chance it was installed from a network source, and there was an administrative update to the network source (like service pack 2), but the computer was expecting a lower version, this can also cause an issue like this (I don't recall what my error number was). I encountered this twice, luckily for me we had another source that had not been updated.
Stephen HopkinsLead Cybersecurity EngineerCommented:
I think you have a different Office CD than was used to install the original time.  You need to find the original CD.
Jared LukerCommented:
I would try putting in your original media and running the following command:

msiexec /i <path to .msi>  REINSTALL=ALL REINSTALLMODE=vomu /qb


msiexec /i d:\pro.msi REINSTALL=ALL REINSTALLMODE=vomu /qb

Of course, you will need to change the path to your CD-ROM drive and check to see what your .msi file is called.

This command tells the windows installer service to reinstall all of the office that it has been previously configured.

This may give you grief if you have installed service packs and hot fixes, but It's been a good command for me in the past.

Good luck,

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now