Outlook crashes when a user's profile is restored
Posted on 2004-09-09
One of my remote sites lost their DC such that none of the AD information in AD was able to be saved.
I re-built the server and entered in all the logon info so the users could log on to the server with the same user names and passwords. No problem so far.
because the SIDs of the new server are different, windows created a new user profile. I want them to be using the old profile which contains all their documents, outlook.pst files etc. for the sake of discussion, the old profile is c:/documents and settings/user.domain and the new one is c:/documents and settings/user.domain.000
I performed the procedure described in Microsoft Knowledge Base Article - 314045. Basically, you give the proper user full permission in the user.domain profile, then open regedit and alter HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\ProfileList ProfileImagePath value from user.domain.000 to user.domain.
As far as I can tell, this worked as far as the documents are concerned, but when I tried to open outlook the windows installer opened (as if it was a new user) and outlook crashed.
I tried moving the .pst files to a new location; outlook crashed
I tried changing HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\ProfileList ProfileImagePath value from user.domain back to user.domain.000, logging on, opening outlook, letting the installer run, logging off, changing the reg key back, and logging in again; outlook crashed.
Basically, no matter what I do, if I change the reg key, outlook crashes.
The desire to change the user settings HAS to be a common task for network admins; is there some kind of tool for managing user profiles and profile settings?
I know I could create a new profile, move the My Documents files, re-set the permissions, create an outlook account, import the old *.pst file, but the time that takes adds up when you have 50+ computers to do. There MUST be a better way!
The DC is a windows 2003 server, the workstation I'm using for testing is XP Pro, but 1/2 of the workstations are running W2K Pro.
thanks in advance!!