I recently purchased a 10 pack of client access licenses from Dell, after receiving the Microsoft Open License Confirmation; I am unable to install the licenses. The confirmation included an Authorization number (15 characters), a License Agreement Number (8 characters), and some other non-pertinent information. I am unable to locate a way to install these licenses on the server. Dell is unwilling to help because I did not purchase the OS from them, and MS wants my left arm in support fees. I feel I have tried everything that I know, I have used the eopen.microsoft.com website to try and activate the licenses, bit it is telling me that I do not need a product key for Volume licensing. My Dell account rep even tried his Microsoft contact, but still no solution. Help!