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Internal AS/400 SMTPing to Internal Domino Problems

Posted on 2004-09-10
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Last Modified: 2013-12-18
Ok.  Here's the story.  We have an AS/400 that, until recently, hosted our Domino software also.  The AS/400 would run reports and then, using a 3rd party application (eSend) would SMTP the reports to the Domino server and then the Domino server would deliver the reports to the correct people.  We have since moved Domino off the AS/400 to a Win2k3 box and everything works spectacularly except as what I mentioned above.  We can send the reports to any external address (not of our domain) but to no one internally.  The configurations from the old server to the new have changed very little (in fact, I don't believe anything changed on the SMTP tabs).  Any ideas as to why we are having this issue?
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Question by:OverSeer
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6 Comments
 
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Expert Comment

by:Sjef Bosman
ID: 12028370
Follow every step of the process:
1. is mail sent out, can you see that on the AS/400?
2. what's in the log-files of Domino, are there errors in the Miscellaneous events
3. is the mail still in the mail.box?
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by:OverSeer
ID: 12028536
1.  AS/400 - Anything external has sent but it's still trying to send anything Internal.  At some point it will just fail and let us know it wasn't able to send the message.

2. Nothing.  I never see it hit the Domino box.  Where can I see the Misc. Events file?

3. Nothing in the mail.box's...
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Author Comment

by:OverSeer
ID: 12028572
But yet, if we bring up the old server (the one on the AS/400 (we left it there in case of an emergency), it works fine.
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Sjef Bosman earned 2000 total points
ID: 12028814
The Misc.Events stuff can be found in the Domino-server's log database: log.nsf. If you use the Administrator, click on the Server... tab, then subtab Analysis, then Notes log at the left. There you'll find Miscellaneous. Any failing attempt to access the server is logged. If there's nothing in there, then the mail is not even sent out. Is there no reason visible in the AS/400 why the mail isn't sent? No eror codes in a log somewhere?
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by:OverSeer
ID: 12029476
None but we found out what was wrong.  Turns out that even though there was no config changes in either the Domino configs (other than it being moved to a new server) and none to eSend, we had to make a change in the way that eSend "built" the email addresses.  Instead of sending the message to username@domain.com, we had to make it send to username@domain (shortname)...  Worked fine after that.   I'm going to give the points to you anyways though!  Thanks for the help!
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Expert Comment

by:Sjef Bosman
ID: 12029671
Much obliged!
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