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Windows Backp program wont read tapes

Posted on 2004-09-10
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Last Modified: 2010-08-05
When i try to run the backup program, I always get the error that there is no media in the drive.  But there is.  Why wont the program see the media.   te media is right out of the box.
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Question by:pcnetworkdoctor
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Expert Comment

by:Spankyxeon
ID: 12031750
You shouldnt have to but have you tried to format the media?
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Author Comment

by:pcnetworkdoctor
ID: 12031910
Server 2003 will not recongnize the media or the tape drive.  Ran diags on the drive which passed all tests.  the drive shows in the post for during the scsi bootup process.  It is a dlt 80/160gb tape drive.  worked about a week ago for doing an ASR recovery tape.
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by:Spankyxeon
ID: 12032207
Delete the drive from device manager if still there

Shut server down

Unplug everything  including power cord to the tape drive, if it internal just the SCSI cable and power

Start server

Shut down server

Plug everything back in

See if the server finds new hardware and loads it

if not go look for drivers for the drive from manufacture
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Expert Comment

by:sheziasn
ID: 12034871
right click My Computer and click Manage.

In physicla drives find your tape drive and right click it then click Prepare.

then try taking the backup.

also format your tape before taking the backup.

regards,
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by:Spankyxeon
ID: 12034997
QUOTING SO THIS GUY CAN COME BACK AND READ WHAT THE PROBLEM IS
"Comment from sheziasn Date: 09/11/2004 09:28AM PDT Comment  
right click My Computer and click Manage.
In physicla drives find your tape drive and right click it then click Prepare."

 - WOW LOOK ABOVE AT THE PROBLEM -<b>Server 2003 will not recongnize the media or the tape drive.</B>

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Author Comment

by:pcnetworkdoctor
ID: 12124295
it was a problem with veritas.  they fudged the installation so the ms backup wotn work.
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Spankyxeon earned 250 total points
ID: 12124366
"pcnetworkdoctor"


Next time it would be helpful to know you are using Veritas or not.

Sorry for not solving your problem I just did not have all the facts
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Author Comment

by:pcnetworkdoctor
ID: 12129466
Problem Solved.  Error with the install routine.  Did not move  mll_be.dll file to the system32 folder which caused Windows backup to choke during the tape write.
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Expert Comment

by:sheziasn
ID: 12134556
Comment from Spankyxeon
Date: 09/10/2004 04:21PM PDT
 Comment  
You shouldnt have to but have you tried to format the media?  
  ---------------------------------------------------------------------------

wow! if he cannot see that there is a media. how can he format.
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