Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

No boot up AT ALL

Posted on 2004-09-10
Last Modified: 2010-04-26

My client's Windows ME computer won't boot up, period. When she presses the power button, the lights on the tower light up for about five seconds and then all is dead. Nothing appears on the monitor. Is this a sign of a bad hard drive or is it something else?


Question by:kara334

Assisted Solution

swift1004 earned 125 total points
ID: 12032312
Bad motherboard or RAM would be my guess.

LVL 32

Accepted Solution

_ earned 125 total points
ID: 12032612
If those are good, then the real fun begins, because it could be PSU, CPU, Videocard, another addon card gone bad (modem will cause this), bad IDE device. Fun, huh? And we haven't even gotten to the off the wall stuff.

Best thing to do is strip it down to cpu, ram, videocard and see what happens. Try known working parts in this mobo and/or these parts in another mobo to test. If no joy, you are down to bad mobo or power supply.
LVL 31

Assisted Solution

rid earned 125 total points
ID: 12033220
May be a bad PSU. Has the user tried to unplug mains power for a few minutes and then reconnect and try powering up?
Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.


Assisted Solution

apostle12 earned 125 total points
ID: 12033932
Make sure you have the memory in there correctly. (take it out and put it back in). Do the same thing for the CPU.

Author Comment

ID: 12035269
Thank you for all of your comments. They helped me get some perspective on the problem. They also let me know that this problem is a little bit beyond my comfort zone, so I am hoping to turn the computer over to a colleague who specializes in hardware.

As soon as he identifies the problem and the computer is fixed, I will Accept the answer from the appropriate person(s).


Author Comment

ID: 12261842
You all get some points (finally). The real truth is that when my techie friend went over to fix the computer it started up just fine. Who knew?
LVL 32

Expert Comment

ID: 12264921
Thank you much.    : )

>> it started up just fine <<  LOL    That sounds about right.

Expert Comment

ID: 12346120
Hey if this is a problem u might face it again try changing the slot of your RAM it migh b loose

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Computer not booting 8 44
Dell optiplex 3020 - power light blinks Orange 3 497
Dell Alienware Graphics Amplifier Driver for non-Alienware systems 18 340
ZIP or ZIPX 8 90
Basic computer tune-up with little or no hardware upgrades. Giving an old computer a tune-up usually results in a minimal performance gain, but a gain nonetheless. Several times a week, I’m faced with users at work who ask to make their computers…
Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question