Windows 2000 Pro SP4 can not send or receive email with Outlook Express or Eudora after bad spot on HDD fixed. System Browses fine.
Posted on 2004-09-11
HISTORY:On a Windows 2000 Pro computer (not on a network), the system had a bad spot on the HDD that was fixed when chkdsk marked it as bad.
The user had been logging on using Administrator on this stand alone system. The system had copied all of the older administrator settings to a user administrator.bak and created a fresh administrator user and folders.
To re-establish the old desktop and profile, I created a new user PAM and copied all of the folders and files from the C:\Documents and Settings\administrator.bak\ to c:\Documents and Settings\PAM. This seemed to work with every program. I recreated the Internet link with the Internet wizard, and can browse with no problem. One application complained about "C:\Windows\System32\Autoexec.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications." I found autoexec.nt was missing from c:\winnt\system32, and I copied one from \winnt\repair, and this problem was resolved.
I can browse the internet with IE, no problem (DSL connection via ethernet to external DSL modem).
I can not receive or send any email using Outlook Express or Eudora. I am testing separate mailboxes on different mail servers at mail.mindspring.com and at smtp.usc.edu.
After working with earthlink tech support, I believe the problem is not the setup, but an OS problem.
Is there a way to fix this without reinstalling the OS?