Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Outlook 2003 errors when checking email

Posted on 2004-09-11
8
Medium Priority
?
338 Views
Last Modified: 2010-04-08
Hi, I just installed Outlook 2003 and installed the service pack for it.  But whenever I start Outlook up, it automatically checks my email accounts, and whenever it does that, it errors.  It also makes duplicate copies of emails in my inbox.  Here is the error msg I get:

AppName: outlook.exe      AppVer: 11.0.6353.0     AppStamp:408f2937
ModName: msvcrt.dll      ModVer: 7.0.2600.0      ModStamp:3b7dfe39
fDebug: 0       Offset: 000320bc

I tried replacing msvcrt.dll, but it didn't help.  Anybody have a solution?

Thanks
0
Comment
Question by:CityRoamer
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
8 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12035183
Hi CityRoamer,

Try this one by one and check if anything helps

a)Open outlook .Go to help menu and click "Detect and repair". Check if this would help.

b) Repair PST : http://www.slipstick.com/problems/scanpst.htm

c)Also take a backup of all emails and go to control panel ---> mail --> delete the profile and recreate one again

Regarding duplicate emails depends on what type of account you have in outlook like POP3 or IMAP.

Also try recreating the email account to see if that would help

SR..
0
 

Author Comment

by:CityRoamer
ID: 12038909
Thanks for the advice.  I tried all of those methods but there were still errors.  I ended up backing up everything and reinstalling Office XP completely.  It seems to be working so far.
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12039019
Thought a,b and c methods should have helped you even before reinstalling. Anyway my next suggestion was to reinstall office.
It is always not a good idea to start with reinstalling office to solve the issue but unfortunately sometimes that becomes the only solution

If the problem doesnot come back , please come back and close this question

thanks

SR
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 

Author Comment

by:CityRoamer
ID: 12070108
Seems that Outlook is still messing up after all of this.  The same problem still exists.
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12636442
CityRoamer

What is the latest on your situation ?
0
 

Author Comment

by:CityRoamer
ID: 12636971
Outlook still has errors right after it loads and begins to check mail.  It has something to do with downloading new messages from the mail server.  If I just download the message headers, it will do it... then I mark the ones I don't want as deleted, then do send/receive, and it updates the mail server without crashing.  So that is my current solution.
0
 

Accepted Solution

by:
modulo earned 0 total points
ID: 12664020
PAQed with points refunded (250)

modulo
Community Support Moderator
0

Featured Post

Prepare for your VMware VCP6-DCV exam.

Josh Coen and Jason Langer have prepared the latest edition of VCP study guide. Both authors have been working in the IT field for more than a decade, and both hold VMware certifications. This 163-page guide covers all 10 of the exam blueprint sections.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Overload?
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

604 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question