Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Outlook 2003 errors when checking email

Posted on 2004-09-11
8
333 Views
Last Modified: 2010-04-08
Hi, I just installed Outlook 2003 and installed the service pack for it.  But whenever I start Outlook up, it automatically checks my email accounts, and whenever it does that, it errors.  It also makes duplicate copies of emails in my inbox.  Here is the error msg I get:

AppName: outlook.exe      AppVer: 11.0.6353.0     AppStamp:408f2937
ModName: msvcrt.dll      ModVer: 7.0.2600.0      ModStamp:3b7dfe39
fDebug: 0       Offset: 000320bc

I tried replacing msvcrt.dll, but it didn't help.  Anybody have a solution?

Thanks
0
Comment
Question by:CityRoamer
  • 3
  • 3
8 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12035183
Hi CityRoamer,

Try this one by one and check if anything helps

a)Open outlook .Go to help menu and click "Detect and repair". Check if this would help.

b) Repair PST : http://www.slipstick.com/problems/scanpst.htm

c)Also take a backup of all emails and go to control panel ---> mail --> delete the profile and recreate one again

Regarding duplicate emails depends on what type of account you have in outlook like POP3 or IMAP.

Also try recreating the email account to see if that would help

SR..
0
 

Author Comment

by:CityRoamer
ID: 12038909
Thanks for the advice.  I tried all of those methods but there were still errors.  I ended up backing up everything and reinstalling Office XP completely.  It seems to be working so far.
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12039019
Thought a,b and c methods should have helped you even before reinstalling. Anyway my next suggestion was to reinstall office.
It is always not a good idea to start with reinstalling office to solve the issue but unfortunately sometimes that becomes the only solution

If the problem doesnot come back , please come back and close this question

thanks

SR
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 

Author Comment

by:CityRoamer
ID: 12070108
Seems that Outlook is still messing up after all of this.  The same problem still exists.
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12636442
CityRoamer

What is the latest on your situation ?
0
 

Author Comment

by:CityRoamer
ID: 12636971
Outlook still has errors right after it loads and begins to check mail.  It has something to do with downloading new messages from the mail server.  If I just download the message headers, it will do it... then I mark the ones I don't want as deleted, then do send/receive, and it updates the mail server without crashing.  So that is my current solution.
0
 

Accepted Solution

by:
modulo earned 0 total points
ID: 12664020
PAQed with points refunded (250)

modulo
Community Support Moderator
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question